3
Jaime Laniado -
7 months ago
We stayed one night, we got a full 4 person room for €100. It was clean and spacious, though the bed was stiff and pillows were a flat and uncomfortable.
We paid around €7 for the breakfast buffet. It was supposed to end at 11:00 and as we entered the buffet at 10:20, there was nothing left but cereal leftovers and jam, no eggs, no cheese, no bread, no fruit, no meat, no hotcakes or anything left.
Customer support is responsive, the lady in the buffet and the guy in the front desk had a comprehensive response to our complaints and tried to fix things somehow, but customer service is not very good.
During our two days, the front desk was unattended multiple times. It was hard finding someone who worked in the hotel that could help us out with anything.