Europa-Park Camp Resort

4 Linda Radukanovic - 4 months ago

We slept in am 6-bed Tipi. The beds are rather small but comfortable. Only one plug available, so I recommend to bring along a multi plug. The Camp Resort is designed like a Wild West Town, has a nice restaurant (try the homemade lemonade) and an fantastic breakfast buffet. The confined space and rather low light made it a bit difficult to keep all in order. Will definitely stay there again. Thanks for all the love that created and maintains this place.

3 Dina Garza - 2 weeks ago

Long review, fyi

Overall stay was pleasant. We pitched a tent for 2 nights. Bathrooms facilities were decent, a little outdated but nothing bad. Had breakfast buffet both mornings at the restaurant there and food selection was pretty good. We used the shuttle bus to take us to Europa-Park.

The only negative thing I have to say about this place concerns the parking area in front of the reception. There was a parking attendant that questioned us when we parked the first morning for breakfast. The language barrier was a little difficult but we got the point across that we were going to eat. He seemed to let it go. No biggie, right? Well, when we were leaving to check out (not sure if we needed to since we paid when we checked in but decided to just in case), we were going to park there again and the same parking attendant was there. Even before we parked, he questioned us again. We tried to tell him it was just for check out but he made a gesture that it was for those eating at the restaurant. So my husband dropped me off up front while I went to the reception. I checked out, no problem and talked to him about the parking area and how the attendant wasn't letting us park there. He tells me that it's for the city of Rust and doesn't belong to the campsite. I tried questioning him about it because it doesn't make sense to have it right in front of the campsite reception and how the attendant was making gestures about it being for people who are eating there. He stuck to the answer that it was for the city. Well, when I went back outside, there was a sign for parking that it was for the restaurants at the campsite...so it does belong to them after all. ????

5 Ionut Vladu - 3 months ago

Incredible place to spend the night after a great day in the park! Also events and activities in the Camp Resort, good and rich breakfast with everything around. Nice shower rooms, a lot of space inside.. clean toilets and rooms. We got a Tipi wich i recommend but be aware of the night.. ask for some blankets.. we didn't and we were a bit frozen in the morning.. have fun

4 Olivier Nguyen - a week ago

Nice camp site. Close to the park. You can get to the park by a free shuttle or walking (5mins). Bathrooms are ok and not too crowds if you go early enough.

The reservation system is not very flexible: I booked one night first then tried to add another night without success. A bit noisy if you’re close to the saloon.

Don’t try your luck at the restaurant by going there without reserving. Book a table.

3 Marijke Van Craen - 3 months ago

My family stayed for 2 nights at the Camp Side, more precisely in a log cabin for 6.
Here's what great about it: the facilities are clean and very well maintained. The whole property is really nice, including the playground and the option for bullriding. There are 2 restaurants; we had dinner at the Silver Lake Saloon one night. Food quality (mainly meat u0026 fries) was okish, not really great but not poor neither. Breakfast at the Cantina Amigo was really good considering the price. The camp resort is very close to Europapark (and the park itself is absolutely amazing!).

Now here comes the downside: the walls of the log cabins are not isolated (like at all!). Thin as paper! The cabins are grouped by minimum 4 units. If your neighbor is talking, you can hear every single word he says. We had 2 cabins right aside us with groups of 6 young guys in each cabin. This resulted in 12 wild screaming kids. We couldn't sleep until 1am, even if we asked them and their supervisors who stayed elsewhere to try to keep it quiet. And at 6am, the first doors started slamming. To be honest, after driving for more than 500 kms at the day of arrival, and hoping to find rest prior to enjoying an intense day at the park, we were completely destroyed... So if you are looking for a place to have a good night sleep prior to heading to the park, I wouldn't recommend the Camp Resort. But perhaps we weren't lucky... Also, consider that "Nachtruhe" is only as of midnight. Night two was "normal" as the boys moved out.

Now here's to the reception and how they dealt with it: I wrote an email at 00:30 to say I was very dissatisfied (not finding sleep!!) and we needed a solution for night two. A reply, with an invitation to talk about it, would have been nice. So without hearing back, I went to the reception on day 2, after we visited the park. I encountered quite a cold and distant receptionist. Professional yes, but empathy towards your customer would have been more appropriate. An "I understand and I am sorry to hear this" would have been nice. She was open to help though. So she did share that the new neighbors were families, and offered the option to move to an alternative (likely more quiet) cabin away from the tipis. We discussed this and decided we were too tired to move, and hoped that with neighboring families, we'd be able to catch up on some sleep. When I went back to inform her, she was definitely warmer and more empathetic. And she did a nice gesture towards the kids; that's very appreciated. So thank you for shifting your mindset here.

Here's to Europapark Hotels: group families together instead of grouping families with unaccompanied groups of youngsters who are not interested in sleeping before midnight. Actually, I'd recommend not to allow kids aged -16 yrs old to sleep alone in the cabins without supervision (e.g. 1 adult + 5 kids). All is all, this experience spoiled our short holiday and it shouldn't have happened in the first place.

3 viktor Devanathan - 3 months ago

We stayed at the tipis: We liked it generally, but there are things that can be improved. It’s full of kids and young people. They are very noisy - it doesn’t matter night, midnight or early morning it was always noisy, there’s music and drinking in the nights and no one to regulate.
There was also a weird smell in the tipi which was disturbing us.
No hair drier is available in the bathrooms even in the reception.
We also didn’t like that there is no shuttle bus to Rulantica. It’s available from the hotels but not from the camp. It’s 25 mins walk to the shuttle of the hotels.
We liked the common parts and the restaurant and that it’s close to Europa park, but would rather go to a hotel if we were to chose again.

5 Kazi Islam - 6 months ago

We have stayed at this hotel multiple times and the high quality of service
and attention to detail remains. The staffs is amazing the rooms have
been comfortable and immaculate.
In past years we have stayed at The Four Seasons when we've been in
Phila.
Now we wouldn't dream of staying anywhere other than Hotel Monaco.
The only thing that needs improvement, in my opinion, is the quality of
thefood in the on-site restaurant. This seems to be an issue at quite a
few Kimptons that operate the restaurant rather then have it run but an
outside entity. (although we had room service twice and it was excellent)