Melter Hotel & Apartments - a Neighborhood Hotel

5 Sarah Shen - a month ago

Our family had the most amazing stay! It’s very convenient. Brand new hotel with modern design! The washing machine was such a plus! We had such a great time walking around the area, so glad we had chosen to stay with Melter! The staff was very helpful!

3 Dalreen Soares - a month ago

Good service, but poor house keeping

The room certainly had a luxurious feel. It was well stocked with cooking supplies, a microwave, Nespresso coffee machine and even a milk frother. The receptionists were always very friendly and professional.

We took our five month old puppy for which the hotel charges a steep €35 per night. Even though we got a discount it was still not worth for what we received. For instance, we needed to ask the house keeping staff to clean the floors and change the bedding after we noticed they had not done it after 3 days. This was really disappointing as we presumed the extra charge was for extra cleaning. To make matters worse, we received push back from the maid and she also kept insisting that she cleaned the room thoroughly every day. We were also informed that the extra charge was for our end of stay deep clean. However one would think that the end of stay deep clean cost was a standard amount for all dogs as it wouldn't matter if a dog stayed for 2 nights vs. 10 nights.

1 Max Jones - a month ago

I am a travel agent and have stayed in hundreds of hotels around the world. This hotel may look fine, but the service is horrific. Marina at the front desk screamed at me and said “I’m tired of rude people like you” - when I said I was uncomfortable and wanted to cancel, she refused.

5 Paul Bell - 2 months ago

Great location, spacious, modern, well equiped and spotless apartment. Extremely friendly and helpful staff. Highly recommended

5 Angie Brandt - 10 months ago

Lovely, lovely hotel with sweet little touches (like heated flooring in the loo) to make for a comfortable stay. The room is well designed and abundantly spacious. Wish we were here for more than one night.

5 Victoria Pokusaeva - a year ago

By far one of the best hotels I have stayed in. We had a very comfortable, spacious and quiet room with a kitchen. Great location in the old town very close to the train station.
Excellent choice for both long and short stays.

5 Rebecca Goddard - 2 years ago

We loved our stay at the Melter Hotel and Apartments! The space was beautiful and the room had everything we needed and more. The bed was also wonderfully comfortable. I really enjoyed how this modern hotel is hidden away in Nuremberg’s historic old town - a great surprise. Also, the staff was so welcoming and friendly. We just can’t say enough nice things :-)