Tennis Hirschau

5 Sidney NoFrills - 4 months ago

So nice to be able play on nicely groomed and maintained clay tennis courts. Thank you coach Philipp for the great session yesterday; picked up a few pointers / deficiencies in my game which I will correct.

5 Patrick Frost - 4 years ago

Fantastic, unpretentious tennis club next to a wonderful beer garden which often has live music on weekends should you wish to listen to music and play tennis at the same time. Not that many courts compared to other tennis locations so book early on weekends. The clay courts are well maintained. Changing room facilities are decent and the club house has drinks on offer as well as other products related to tennis. The newly refurbished area also has beach volleyball courts open in Summer.

4 Salman Mitha - 4 years ago

Great location, wonderful facilities.

5 Florian Offergelt - 2 years ago

Nice and clean Tennis spot

5 Job “JayJay” Boekhoven - 3 years ago

Cheap volleyball courts. Friendly staff

4 Juri Breitfeld - 3 years ago

Good court

1 Jamie Snow - a month ago

(Translated by Google) I have had two bad experiences with Tennis Hirschau.

First, Tennis Hirschau double-booked me for a lesson. Accidents happen. However, I found the situation handled very poorly. I showed up first. When the other man showed up, they asked him if we could take the lesson together instead of just telling him that we had to take the lesson together or that we should split the lesson time. When he said no, I was told that I would either have to wait an hour to have my lesson (even though I had arrived first) or book another lesson. I was a newer client to Tennis Hirshau than the other player, but found the situation very awkward and unfairly handled. I had rearranged my work schedule and traveled 30 minutes each way to take the lesson and was turned away without any solution. After I emailed to complain, Tennis Hirschau agreed to remove court rental fees during my next lesson, but it took me asking for them to offer anything.

Second, I had to cancel a lesson 20 hours in advance, because both of my kids' kindergarten teachers got Covid. I asked to rebook the lesson at another time and was told that I couldn't rebook and would have to pay the court rental fee and the lesson fee in full. When I complained about having to pay, especially after having the experience above, I was threatened with being contacted by a debt collection agency. I found this behavior very extreme and unprofessional.

I would not recommend Tennis Hirschau, although Adres is a good teacher.

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I have had two bad experiences with Tennis Hirschau.

First, Tennis Hirschau booked me twice for an hour. Accidents happen. But I felt the situation was being handled very poorly. I got there first When the other man showed up, they asked him if we could take the lesson together instead of just telling him we need to take the lesson together or that we should split the lesson. When he said no, I was told I would either have to wait an hour for my class (even though I got there first) or book another class. I was a newer client at Tennis Hirshau than the other player but I found the situation very uncomfortable and treated unfairly. I had rearranged my work schedule and drove 30 minutes back and forth to take the class and was turned away with no resolution. After complaining via email, Tennis Hirschau agreed to cancel the court rental for the next hour, but I had to ask before they could offer me anything.

Secondly, I had to cancel a lesson 20 hours in advance because my children's two kindergarten teachers got Covid. When I asked to reschedule the lesson to another date, I was told that I could not reschedule and would have to pay the full court rental and tuition fee. When I complained about having to pay, especially after the experience above, I was threatened that I would be contacted by a collection agency. I found this behavior very extreme and unprofessional.

I would not recommend Tennis Hirschau although Andres is a good teacher.

(Original)
I have had two bad experiences with Tennis Hirschau.

First, Tennis Hirschau double-booked me for a lesson. Accidents happen. However, I found the situation handled very poorly. I showed up first. When the other man showed up, they asked him if we could take the lesson together instead of just telling him that we had to take the lesson together or that we should split the lesson time. When he said no, I was told that I would either have to wait an hour to have my lesson (even though I had arrived first) or book another lesson. I was a newer client to Tennis Hirshau than the other player, but found the situation very awkward and unfairly handled. I had rearranged my work schedule and traveled 30 minutes each way to take the lesson and was turned away without any solution. After I emailed to complain, Tennis Hirschau agreed to remove court rental fees during my next lesson, but it took me asking for them to offer anything.

Second, I had to cancel a lesson 20 hours in advance, because both of my kids' kindergarten teachers got Covid. I asked to rebook the lesson at another time and was told that I couldn't rebook and would have to pay the court rental fee and the lesson fee in full. When I complained about having to pay, especially after having the experience above, I was threatened with being contacted by a debt collection agency. I found this behavior very extreme and unprofessional.

I would not recommend Tennis Hirschau, though Adres is a good teacher.

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Ich habe zwei schlechte Erfahrungen mit Tennis Hirschau gemacht.

Zuerst hat Tennis Hirschau mich für eine Stunde doppelt gebucht. Unfälle passieren. Aber ich fand, dass die Situation sehr schlecht gehandhabt wurde. Ich war zuerst da. Als der andere Mann auftauchte, fragten sie ihn, ob wir die Stunde zusammen nehmen könnten, anstatt ihm einfach zu sagen, dass wir die Stunde zusammen nehmen müssen oder dass wir uns die Stunde teilen sollten. Als er dies verneinte, wurde mir gesagt, dass ich entweder eine Stunde auf meine Stunde warten müsse (obwohl ich zuerst da war) oder eine weitere Stunde buchen müsse. Ich war ein neuerer Kunde bei Tennis Hirshau als der andere Spieler, aber ich fand die Situation sehr unangenehm und unfair behandelt. Ich hatte meinen Arbeitsplan umgestellt und bin 30 Minuten hin und zurück gefahren, um die Stunde zu nehmen, und wurde ohne eine Lösung abgewiesen. Nachdem ich mich per E-Mail beschwert hatte, erklärte sich Tennis Hirschau bereit, die Platzmiete für die nächste Stunde zu streichen, aber ich musste erst nachfragen, bevor sie mir etwas anbieten konnten.

Zweitens musste ich eine Unterrichtsstunde 20 Stunden im Voraus absagen, weil die beiden Kindergärtnerinnen meiner Kinder Covid bekamen. Als ich darum bat, die Stunde auf einen anderen Termin umzubuchen, wurde mir gesagt, dass ich nicht umbuchen könne und die Platzmiete und die Unterrichtsgebühr in voller Höhe zahlen müsse. Als ich mich darüber beschwerte, dass ich zahlen muss, vor allem nach der oben geschilderten Erfahrung, wurde mir gedroht, dass ich von einem Inkassobüro kontaktiert werde. Ich fand dieses Verhalten sehr extrem und unprofessionell.

Ich würde Tennis Hirschau nicht empfehlen, obwohl Andres ein guter Lehrer ist.