outside1st - outdoor sport & fitness club

1 Carlos Vidal Porti - 11 months ago

Completely disappointing experience. Guido rented me his personal bike, and when I returned it he argued that the bike was not in good state, so he kept me cash deposit. He had a race two days after and had personal affection with the bike, so he look at it with different eyes, which is normal. I do not understand why he did not rent me a common bike. I have been informed that they normally proceed like this with different clients. The keep the cash deposit without any argument. NOT RECOMENDED. He is a THIEF.

1 Alejandro Casacuberta - 11 months ago

I am deeply disappointed. The initial service provided was good, but when returning the bikes, we pointed a minor issue with one of them which Guido built a mountain of as it was his own and clearly had a special attachment to it, making a subjective assessment and reacting with very quite nervously to put it mild. He started finding problems where there were none. Instead of providing evidence of the unperceived damage, they have kept our 400€ deposit for 3 months, claiming that the bikes were dirty, and that there was some damage. Until now unknown to us. Really disappointed with the outcome of this rental.

1 Carlos C - 11 months ago

Rented some bikes and Guido did not return us the cash deposit of 400€ because he stated that the bikes were not clean enough due to the rain and that there were minor damage in one of the bikes. We requested to provide us with evidence by email of such minor damages during THREE MONTHS. He did never answered us and kept our money. We will carry the relevant legal actions against Guido and its company.

5 Ulrik Baltzer - a year ago

Took 3 friends on a group ride around München and I would like to highly recommend Guido u0026 Claudia's services. Everything from the service to the bikes we rented was spot on. Very helpful people and I wish them and their business all the best in the future.

1 Ariadna Boix - 11 months ago

NOT RECOMMENDED. When we returned the rented bikes, Guido argued that the breaks had been used too much. We did a road bike tour of 90km…He did not return the 500€ we gave him as a cash deposit. This is not a professional company. We recommend renting a bike in a bike store. Not here.

5 Adelaida Barrera - 3 years ago

I was traveling to Munich for a week and wanted to go on a bike tour to Starnberger lake for a day. I rented a bike from Guido ant it was just amazing. He made sure I got the right frame size, tires and all the equipment to be safe so I could enjoy my trip with no worries on my mind. Guido is really professional and has a great pedagogical attitude with his clients. I recommend this place 100%.

5 Alvaro Clemente Castanera - 3 years ago

Guido made sure we had everything ready, and even more, gave us a lot of tips and very practical information on bike theory, ergonomy and much, much more. Really friendly and professional, and super honest business. All his material is in excellent condition and top quality, and he will make sure that you can enjoy whatever sport you decide to do!