Munich Deluxe Hotel

1 M Mmx - 5 months ago

Sleep in a shoe box. View over the asbestos removal demolition work across the road. Bed OK, no room for a chair or a table, window dirty. Breakfast average, decoration not to my taste. Walk 35 min to town. I would be happy to try somewhere else next time.

3 Zignzag - 3 months ago

Check-in was easy and straight forward. Later in the evening I went to the bar to get a drink and the lady informed me that it was only a cash bar (No cc's) and was expensive, she then gave me a number for home delivery from another place.
The room is very small, I expected small but not quite what I got. No room in the shower to turn around. (I am not a large person by any stretch).
Location was good, close to rail and Trams/Busses too.

5 T VD - 6 months ago

Very good hotel with a clean room and great breakfast. Staff is very friendly. The only downside is that the room is a little bit small but it’s perfect for a few nights. Definitely coming back next time!

4 Lord Theo [Prime] - 6 months ago

As an African-American male, I encounter a great deal of coldness and unfriendly, marginal customer service when traveling throughout Europe. When shopping or using hotels, I never know when I will receive a lower-standard of poor 'tolerant-instead-of-welcoming' customer service of the kind that it seems 'White' people are not subjected to. As my job entails delivering friendly, professional customer service, I know whereof I speak.

When I checked into this hotel, I was greeted by Fabian, who exhibited amazing customer service. Friendly, personable and professional. Really nice man. Example: when telling Fabian I had to leave for Budapest before breakfast began, he said he'd see about getting me coffee and something to eat. This was solid customer service of the kind that makes me want to patronize a businesa again. Was a rare treat, and a wonderful way to get settled before undertaking my exploration of München.

The building appears to be new, so everything was clean and comfortable. Elevator was in good working condition, though most of the time I take the stairs. For those who don't mind walking, the distance to the bahnof is not an issue; perhaps ten minutes or less?

Checking out proved to be the sort of experience that I'm used to: coldness, distance, unfriendly vibes. The male and female at the desk were the opposite of the engagement I had with Fabian. Might be helpful for the business if Fabian gave lessons on friendly, motivating customer service.

The breakfast spread was wonderful; a diversity of food and beverages. The lemon water was a nice and restorative treat. The staff in the eating area were very friendly, and I'm glad they were my final contact in the hotel before my departure.

I'd definitely recommend this establishment, especially when Fabian is working the front desk.

Note: Fans of döner should head up the street to Star Pizza. Again: wonderful customer service and great food.

2 mldcaa - 2 months ago

There's No Deluxe in this Hotel. Corridor smells awful and the room is small and dirty. You can get better at this price.

5 Andrea Rezza - 8 months ago

Great location. The room is brand new and extremely clean. Same goes for the shower.
Breakfast is also extremely wide in selection and constantly refilled by the staff.
I will definitely stay there again

1 Roxana Gerebenes - 10 months ago

I’ll leave it for you to see…
Bed was almost broken, we had to sit slowly. Walls and windows are dirty. Dust on the shelves and bed.
The bathroom door was also dirty.
They don’t change the bedsheets.
Cigarettes on the balcony.
Hair on bedsheets.
Plus room is very small.
I’m sorry this happened and I wish we had another option sooner, but we didn’t.