0 Vero55 - 7 years ago
This is one of the very few, if not the only Four Points hotel where I am very please with all its amenities and services. The staff is exceptionally friendly. At checking-in, Lisa made me feel very welcome and not only acknowledge my SPG status but upgraded me to a bigger room. Lisa was the to go person for anything, from city attractions (shopping, dining, public transportation, tours, etc.) to business needs (best place in the hotel to hold a business meeting, borrow an additional power adapter, etc.). She is a very smart young lady, always greeting you with the most genuine smile, eager to help you. The room and bathroom were super clean. The room was spacious, with a big desk and comfortable chair. Having these two was very important as I did a lot of the work from my hotel room. My main concern when staying at a hotel for more than few days is a good night of sleep and, besides its staff, this was one of the best qualities of this hotel. The bed was excellent, not too soft, not too hard. Linens smelled clean and fresh. The comforter and pillows were fluffy and cozy. Not only the bedding was excellent but also the night was quite, not even one night out of the 3 weeks that I stayed at this hotel, I was disturbed or awaken in the middle of the night by annoyances of the other guests. In few words, this hotel is the place to stay in Munich, I highly recommend it and will definitely stay here again.