1
Cher Rowe -
3 months ago
Pretty disappointed in our highly anticipated visit. My husband and I are in Munich for one night on our European Honeymoon vacation, we booked our reservation at the Mahjong Rooftop months ago directly through the hotel. We were looking forward to the amazing view (which was incredible) and the delicious looking menu, and had planned our entire evening around our reservation. When we first sat down and looked at the menu we found that only a small sushi menu was being offered now, rather than the decent sized menu I had looked at previously ( that we had already chosen meals from because we were so excited!). A male server came over right away and was enthusiastic, got us our first drink within a few minutes. That was the last time we ever saw him, or was visited by any other server. It seemed that perhaps our male server had gone home for the evening and didn't tell anyone about us so no one knew to come over to us or continue our service.
We let our drinks run fully dry and waited for at least 15 minutes, if not longer, before we finally had to flag down a female server to ask for another drink. We had determined that we would get our second drink and perhaps order some sushi for just my husband (as i am not a seafood eater) when we got our drinks. After waiting at least another 15 minutes, at least, I eventually went up and had to flag down the same female server again and just ask for our bill because we felt again that we had been completely forgotten, and didnt even know if our second round had been rang in or even made by the bar. We also had now been here for a full 60 minutes without being offered any food to eat, and with being forgotten twice it felt, we weren't going to wait around for food to see if we would be forgotten again.
When I asked for the bill, the same female server didn't know who we were and it looked like she had forgotten to ring in our drinks because she went and talked to the bar and quickly got them brought over to us. After leaving cash for our bill we left and received no goodbye or thank you from anyone....it was quite anticlimactic and disappointing.
For 44€ for two beer and two mocktails (which is $70 CAD to us), it was completely not worth the effort, the hype, or the money we spent to enjoy this experience.