LODENFREY

5 Lisa Salisbury - a month ago

What a gorgeous store! Candice helped us on the third floor. We are from the US and she answered all our questions, even though we only made a small purchase. If you’re reading this Candice—I love the wicker purse and it got a very positive review from my teen daughters! They want to borrow it!

1 Ahmed Almuhairbi - a month ago

Was there waited for twenty minutes to be attended by a member of staff and no one showed up , had to service myself to the cashier , so much for a so called luxury shop

2 Roger Ahmadie - a month ago

Gift certificate purchase is confusing...Could not obtain or print a gift certificate. Only allowing to purchase one for delivery...

5 Jacques Drazsnzak - 4 years ago

My wife and I went to Lodenfrey to purchase Tracht. The staff was extremely helpful. She asked me first if I wanted goat or deer skin for my lederhosen, which was a nice delineation of the price point because goat starts at around 500 Euro and deer around 1000 Euro. She picked the correct size for me to try and after looking at several different pieces I found one that I think is excellent. My wife purchased a beautiful Dirndl with the help of another sales associate.

This is a gorgeous store with staff that are knowledgeable. Definitely an excellent place to shop.

1 A Coelho - 4 months ago

Apart of some of nicest brands, the staff looks too busy to look after customers.

5 Edwin O'Connor - 2 weeks ago

Terrific store with a great selection

1 L K - 2 years ago

I recently purchased a very expensive dirndl at Lodenfrey, all together (dirndl, blouse and jacket) my purchase was well over $2000. The dirndl had a small fabric appliqué coming off and so I had to leave it for them to repair it. I picked it up the next day: they folded the dirndl unceremoniously in a bag with some tissues around it. I was surprised at how they handle an expensive purchase. I would have expected it to be handed to me on a hanger. A few days later I took it out and started ironing it, that is when I saw a rip in the fabric at the back hem. My guess is that a previous customer went through the fabric with a heel while trying it on. I contacted Lodenfrey and they asked me to bring it in. They offered to fix it, did not blink when pointing out that I had paid full price for a very expensive dress that they should have checked for wear and tear. They offered no discount, not even offered to pay for transportation.
I had no choice but to have it repaired. I came back the next day, for the third time, and again they shoved the dirndl into a bag and surrounded it with a few pieces of paper. No excuses for the fact that they sold me a damaged 1700 euro dress, no excuses for the fact that I had to go three times to their store, no excuses for packaging merchandise in such a way that customers end up having to iron at home. Overall a shame. This is the 5th dirndl I buy at Lodenfrey (I have three daughters) and the third from Heidi Couture. Heidi Couture has a store in Munich and that is where I will go next time we need a dirndl.