Centro Hotel Mondial

1 Josip Nicotera - 3 months ago

Poor customer service. I booked my stay for the wrong date. Asked to change and they responded via email asking for me to pay the room difference plus a €20 rebooking fee. Didn’t respond to my last 2 emails asking for confirmation of date change.
If I had known the change was confirmed I would have stayed at a different hotel - very disappointing.

5 David Guitart Casas - a month ago

Very well located in the centre of München, few minutes by walk. Everyone in the staff is VERY kind. The attention ofered by the receptionist, trully remarkable.

5 Kayleigh Leadbetter - 2 years ago

Lovely hotel in a lovely clean area. Reception is tastefully decorated, 24 hour manned reception. Quick and easy check in with an 11am checkout curfew. Hotel room is of decent size, very clean, modern and has a decent sized bathroom which has a bath/shower and a provided hair dryer. Free toiletries provided which smell lovely, double bed of decent proportion and comfort. Has free WiFi and satellite television that you can watch on the wall mounted tv . Overall very positive stay.

1 cheryl gress - 2 years ago

Cancelled Oktoberfest 2020. Hotel will not refund money. ...Even though Americans are not allowed to travel to Germany Their rates were inflated when i booked because of Oktoberfest....now their rooms are $67 a night. I paid almost $800 for 3 nights. Every place else was vey gracious in refunding ...not them....they must be desperate.

4 gianluca - 3 years ago

I went in November 2018.
The Hotel is located in a good position near to subway sendlinger tor.
The rooms are very 90s, but pretties and cleanse.
The staff of the hotel had rude and impatient to us.
The entrance to the garage is very narrow, it need to keep calm for entry in that garage.
I advise this Hotel.

2 Michelle Lakatosh - 3 years ago

Room was very small. About half of the staff were very nice and helpful. The other half, not even close! I really couldn't believe how rude they were! That being said, rate was reasonable, breakfast cost extra but my husband liked it so goes to the 2 stars.

1 Pencsi Varju - 4 years ago

Hotel is kept clean but the staff are annoyed with guests. The two men at the reception were positively unfriendly. In a three nights stay they never managed to say a word of greeting, just grunting moodily at the guest. This is outrageous and very bad service. When checking out we were informed we had an outstanding breakfast bill - in fact we never had breakfast at the hotel as it is much too pricey. Though the hotel is located in the center it is not good value for the non-existent service provided.