The Westin Leipzig

4 Garret Kielburger - a month ago

The Good: Friendly, professional staff, good location and nice view. Bed was comfortable, plenty of closet space and an in-room safe. 5 min walk to the Brühl mall, and 10 to the market, and also 5 away from the train station.

The Bad: Only gave me one blanket, which was too small for both me and the bed. Had to ask for another. I also forgot my room card when visiting the gym and they charged 1/5 of what I spent for a night. Absurd and ridiculous fee. The gym is also just 6 cardio machines, one sad "does everything" machine (pulldowns, 'bench press' etc) that doesn't even measure the weight being used, and a couple dumbells. Literally it's just enough so they can say they have a fitness area and be eligible for the extra star, without actually having a suitable facility. The room's floor was covered in dust that the cleaners seemed to always miss and I'm not sure where it came from. Also killed 2 ants on my last night there. Also, the shower seemed to leak a lot no matter what.

5 John Lans - 2 weeks ago

What I assume is an old Soviet/DDR building. The room was spartan in the late DDR style. The sauna and pool a wonder on 80’s architecture full of multiple levels and a complex wooden ceiling. No towels or any ammenities in the room, but included a fridge. Friendly and happy staff. Was happy to stay.

0 GuidoBrusaNette - 10 months ago

Friendly staff and overall very clean !
Check in and out was very efficient. Reception staff was very professional.

I traveled with my mom using a wheelchair so I would have appreciated to have the option to use the bell-staff assistance during check in and check out. I am sure that it was corona-restrictions related that no bell-staff was available.

Breakfast was very good. A good variety of food and beverages. Good healthy options.

Overall a great stay

5 YT Kim - 3 months ago

Kind of my home in Leipzig. Very close to the central railway station. Friendly staff and excellent breakfast.

1 Filip Res - 11 months ago

Had two rooms booked here for 3 nights.

Apart from terrible pillows (really flat with no volume) and a questionable cleanliness level, the worst was an absolutely dysfunctional A/C. My rooms were on the top floor and it was one day after a heatwave. Both of the rooms were boiling hot. Windows were possible to open only partially (safety measure I was told) - not enough to actually get some fresh cool air in.

I was offered a fan or a room change at around 1am. There was no availability of 2 rooms on the same floor - fine.

New room on a lower floor had the same issue. Apparently the central system can only cool or heat up depending on outside weather. If there’s a sudden colder day (like in my case) it would not provide cooling to the boiling rooms.

The staff tried to help but there was nothing that could have been done.

I shortened my stay and checked out the following morning. The rest of my stay was in the Marriott nearby. Wish I had done that in the first place.

0 JanS - a year ago

Neatly furnished but somewhat simple-looking (chipboard, glass) hotel room with a beautiful view of the center. No minibar/fridge - substandard for 4 stars - no tea and coffee making facilities, kettle. Attractive bar corner on the ground floor. Shower in the bath with a light anti-slip profile, but without a handle to prevent slipping. Can be improved. Air conditioning relatively quiet, but with too limited cooling capacity to achieve a really pleasant temperature. So can be better. Comfortable beds Beds with somewhat thick duvets, which nevertheless do not hinder a good night's sleep. Breakfast and dinner options too continental for guests with an Asian background, although that is of course personal. Very spacious public parking next to the hotel. For female guests parking spaces right at the entrance, which is safe and gallant. Ideal location on the city center ring road near the central station: minimal walking distances. Very service-oriented and courteous reception: better than many a 5-star hotel. Good covid19 prevention. Recommended hotel considering value for money and location.

0 Greg - a year ago

He hotel is clean and well maintained. Parking reasonable priced. Breakfast - quite medicore.

The check-in host did not bother to offer mention the status not offered any kind of the upgrade. When asked about the availability of the lounge the lady answered with "we do not need to have one, we are WestIn".