Pension Am Stadtrand

1 Zièd El Hadhri - a year ago

Before booking my stay, I contacted the property to ask for the possibility of a late arrival around 1:30 am.
The property confirmed that this was possible and that I would receive a password to enter the establishment.
I added screenshots of my emails exchange with the property.
After booking I received an information from booking.com indicating that my reservation had been canceled for "no show" despite the notification of the property of my late arrival!
Moreover the property charged me for the stay and I had to find another place to spend the night...
My refund request was rejected by the property as indicates the last email in attachment.

1 mumzo moska - 3 years ago

Arrived to the property 45mins after the 19.00 check in time. Could not contact the owner at all numbers provided although we tried many times. He let us hang out dry until 22.00 when we found another hotel that had a room available. Thanks for the nightmarish experience.

5 Sadaf Manati - 2 months ago

Everything is perfect. u003c3

5 Dávid Szabó - 2 years ago

It was perfect for one night.

2 gerben blaauw - 4 years ago

Not what we expected, no breakfast

3 Anonym Anonym - a month ago

(Translated by Google) In itself, 3 star pension, very friendly owner.
But: location on the outskirts of Leipzig, neighbors and their children entertain the entire guesthouse at the weekend, WiFi doesn't work properly, sometimes not really clean, shower head broken, and above all - dirty staircase

In view of this, I find the price a bit excessive. Breakfast would have cost €12.50.

(Original)
An sich, 3 Sterne gerechte Pension, sehr freundliche Inhaber.
Aber: Lage am äußersten Rand von Leipzig , Nachbarn u0026 deren Kinder unterhalten am Wochenende die gesamte Pension, WLAN funktioniert nicht richtig, teilweise nicht richtig sauber, Duschbrause kaputt, und vor allem - dreckiges Treppenhaus

In angebracht dessen, finde ich den Preis doch ein wenig überzogen. Frühstück hätte 12,50€ gekostet.

5 M. PA. - 2 months ago

(Translated by Google) Outside regular times check-in via pin code. Very friendly, quick communication. Very quiet location. In no way inferior to a hotel. Price/performance top.

(Original)
Außerhalb regulärer Zeiten Check-in via PinCode. Sehr freundlich, schnelle Kommunikation. Sehr ruhige Lage. Steht einem Hotel in nichts nach. Preis/Leistung topp.