Mercure Hotel Hannover Mitte

4 Aarifa Baakrime - 4 months ago

The location is absolutely perfect and the staff were very friendly and helpful. The room was truly fitted out well, with top quality bedding, towels, and toiletries. Breakfast was very good, and we had a hearty one. You chose from a menu offering quite a few options. All very well prepared and beautifully presented. To sum up, we really enjoyed our stay, and would definitely recommend it.

4 Alessio Comunale - a month ago

The hotel is very nice. The zone of the city where it is located is full of small restaurants. It is not amazing but the hotel is of good quality, with very nice decor.

The breakfast has few sweet choices, mostly salty ones so if you come from France or Italy forget your cakes. But there is fruit, yogurt, croissants with no filling and several jams, honey, eggs, sausage, bread.

The showers need a bit of cleaning in the corners. But overall the stay was good and I would go back.

4 nick shepherd - 2 months ago

The Hotel location was good, a short walk away from the centre of the city, but just around the corner from some nice restaurants and cafes. Staff were excellent, friendly and helpful.The hotel room was nice, with a couple of chairs and a seating area, a safe for valuables, but it did lack a fridge. We had breakfast at the hotel on one morning, it was OK, but at €21 it was overpriced.

0 Aras - 2 weeks ago

Breakfast was nice and well structured. Hotel employees were kind. Social areas and room were great. It was overall nice experience. Personally one missing point was the fridge within the room.

0 Ryan - 2 weeks ago

The room was nice and the location was great. The problem was that I used a credit card in the hotel card slot and the maid took it (even though I had the “Do not disturb “ sign up. When. I asked at the front desk, they informed me that no card had been turned in. Now I have to wait on a new card to arrive; luckily it wasn’t my primary!

4 Anders Møller Olesen - 6 days ago

Very nice service, good parking on site and the breakfast buffet has what you expect. Especially the croissants with Belgian chocolate were nice ???? The hotel bar has good atmosphere ????

5 Caroline Cozza - 3 months ago

My husband and I stayed in this hotel just one night (22nd to 23th july). The hotel looks new, the room was clean and the staff was very friendly, pretty standard.
However I have to share here a very terrifying experience that we had. About 05:45 am, when we were still slepping, a strange guy entered into our room. He was completely disoriented, didn't had an alcoholic smell but might be on drugs. My husband screamed at him to get out of our room, but he didn't move, just when I said that he was in the wrong room he seemed to understand, than my husband pushed him out of the room and closed the door.
Later in the morning my husband checked on how hard you have to push the door in order to close it, he concluded that you have to make an extra push until you hear the very last click of the lock. It is very easy to be tricked by the door.
Thank God, it was not really serious but very terrifying.
I know that I can't blame the hotel, but I would like to share to warn future guests to double check the door lock. I could swear that my door was closed and apparently it wasn't.