Sofitel Hamburg Alter Wall

4 Tomas Williams - 4 years ago

Stayed in a room facing the water on the fourth floor. Layout is good and comfortable and offers decent views and good light.

The location of this property is what makes it a winner, right in the middle of central Hamburg you have easy access to all the tourist things you'd want to do as well as transportation to anything outside of that walkable area.

The pool, while small is unique and worth a visit. The staff are all genuinely welcoming and very engaging. General cleanliness is fantastic and room was always put together well each day.

5 Vincent Waart - 2 years ago

This was a nice hotel. Location is just perfect! Right in the center of Hamburg, close to the main shopping street, lots of places around in walking distance. You can get there easily by car, public transport and of course taxi. From here you'll be able to do almost anything by foot in the center. Especially if you don't shy away from walking a bit. Would stay again!

5 Nikki W - 2 years ago

Great hotel, professional and kind service by the hotel staff. We came with a baby of 2 months old and they brought suitable accessories for him as well as baby shampoo. The location is perfect! Right in the middle of the luxurious shopping area.

4 Ac and Marc Dolgin - 3 years ago

Good hotel in it's class;. Some quirky design decisions in the room (window between bedroom and bathroom, shower head pointed at hole in shower door) but all the services worked well. The staff were particularly amiable. Few food choices nearby; it seems a bit isolated among business blocks, but the U and S bahns are convenient.

4 FSL T - 3 years ago

Great hotel. Great rooms! The beds are always so comfortable at Sofitel. Nothing wrong with this hotel u0026 spa, but one point they're not doing well is the reception. The waiting times are just too long. So make sure you're ahead of your schedule and calculate the time lost when waiting to be served. It seems they need to shortened the check-in/out procedures and have more people at the reception. Other than this one constructive criticism, enjoy your stay!

5 asia concept - 3 years ago

professionally run, on all levels effective hotel, with very friendly and helpful attentative staff. wifi ok, traffic connection good dependent on where your go. For tourists, interesting surrounding, City hall is 3min walk away other main attractions 15 to 30 min. Check google map before ordering a taxi. you might walk 5 min and need 12 by taxi. no stand by taxi but they came in 1 to 6 min. I stayed 2 days, ate outside so cannot judge the food. Very good hotel on a higher price level which is as expected. water view means onto the canal not the lake which is close. beds are great, bath is nice and spacy.

4 Andy Reynolds - 2 years ago

Very nice and comfortable hotel in the centre of Hamburg. Lots of luxurious touches throughout. My room had great views across the waterways that wind through downtown Hamburg. Breakfast was excellent as you would expect from a 5-star hotel.