HYPERION Hotel Hamburg

4 gareth H - 2 months ago

Super hotel. Didn't use many of the facilities but the rooms were a good size, bed was smashing, shower great, staff were excellent. Dropping a star as a little out of the way and not much to see in the immediate surround but only 15 walk to the main station. Good value, recommended and would stay there again.

5 Jonas Rye Kongstad Larsen - 2 months ago

What an excellent Hotel. Very close the main train station, and within walking distance of everything else. The rooms are clean and modern. The breakfast is great and varied and the staff is very helpful and professional. Oh and the Hotel bar is something else. Hyperion has now become my prefered hotel when visiting Hamburg.

1 Bruce Bagley - 2 months ago

1st stay with that Brand and apparently there is a complete disconnect between the site management and the corporation in regards to corporate being part of a Trademark collection for a global hotel group, to with the manager would not address. Benefits of being a member of a rewards program were denied except one, executive Lounge access and this “ we are giving you even though you are not entitled to it “ Hotel food service ends at 21:30, ok it is bit early. And when I did order room service for lunch what was received did not meet the description. ( the cart sitting in the hallway for well over 12 hours was not surprising ) it was an interesting experience as a top tier rewards member.

4 Julian Toedter - a month ago

Good hotel about 12-15min walk from Hamburg's city center and central train station. Would highly recommend this hotel if you get it on a special rate during off-peak periods. Believe our rate was discounted by 30-40% from their usual rate via Booking.

Hotel doesn't have much around it and looks old from the outside but interior was modern and clean. Staff were very friendly and they speak English.

We only stayed a night and spent the day walking around Hamburg but the staff seemed very confident about their breakfast, restaurant and bar. We didn't have the time to try any of them.

Overall we enjoyed the hotel room itself, especially worth it on a discounted rate as other hotels in Hamburg seemed relatively expensive.

5 Matej Maršić - 3 months ago

Location is the best. Room was big, cozy, and clean, as well as bathroom. The interior is neat, staff is very helpful. The bar on 11th floor is very nice and has a beautiful view on the city.

1 Christopher Botha - 3 months ago

1. Sat and waited 2 hours for technician to come fix lock on the room door that wouldn’t close, and then made to sit and watch him fix it, while waiting to put my son in bed, in the bed that wasn’t there (see point 2)
2. Extra bed that was ordered and confirmed was not there on arrival, only arrived 30 mins after the fix of the lock from point 1 (although reported at the same time, so that implies a total of 150 minute wait for the bed from reporting that it was not there to arrival)
3. Room was just not cleaned the one day, on discovery of and reporting of the problem, they were quick to come and clean. BUT the cleaners then removed the extra bed (the same one from point 2). After reporting that it was removed subsequently waited another 90 mins for the bed to be brought back to the room.

Wouldn’t recommend, certain that better hotels can be found

5 Kurt Pfaender - a month ago

Very nice hotel in a so-so area. 13 minutes walk to the main rail station. I went to their restaurant for dinner, which was very good, as was their breakfast buffet.