1 Anwar Alkz - 4 months ago
Do you want to deal with racism and or any type of terrible staff service? We pre paid the hotel and when we got there we should have just been given the room but Instead we were told to get off the premises then later escorted by police; the manger was no help and the staff replied with racial slurs such as “terrorist” I did absolutely nothing but try to have a safe place to stay for the night I would post the video of my interaction but the police made me delete it due to the women behind the desk saying she felt “treated”. I have stayed at countless hotels over my life and this is by far the worst, please do no stay here I only attempted to stay at this hotel for a night in order to drive to Munich instead the experience was so bad I had decided to go back to Berlin and stay there the rest of my trip I would rate it 0 stars if I could.