Euro Eyes Laser Eye Center Hamburg

5 Anastasiya Puziy - 4 years ago

I used to have a high degree of myopia, -7.5D on both eyes. Contact lenses created terrible difficulties in wearing, and there were not even any points about glasses because I doing a lot of sports - running and triathlon. I’m originally from Ukraine and I don’t trust to our local eye clinics. I always dreamed of doing the laser eye surgery in a German clinic and then finally opted for EuroEyes clinic at the end of 2014.

I’m very pleased that the clinic personnel speak very good English. I had a choice between Femto-Lasik and the new ReLEx smile. I was explained in all details about these two procedures and I made a choice for ReLEx smile. I knew that I had to pay more for this procedure, however it worth this kind of money. I was lucky that my surgeon was Dr. Jorgensen – he made everything perfectly and painlessly. I was not worried during the procedure and I fully trusted him.

I was very surprised that the operation went so fast, only about 10 minutes. When I left the operating room I opened my eyes and could see everything very clear! I didn’t feel any pain after the surgery at all. However I had to wear sunglasses because of the high sensitivity to light on the surgery day and the next day.

When I came to the clinic the next day to check my eyesight, it turned out that I see almost 100%! It was difficult to describe my emotions at this moment.

Two days after the operation, I had my flight back to Kiev, during which I did not experience the usual feeling of dry eyes when wearing lenses. A few days later I was able to put on my favourite sneakers for training, and a week later I ran a personal best at half marathon! Today it’s been 3 years since my eye surgery and I still can see 100%. I highly recommend you EuroEyes clinic.

5 Mikal Hallstrup - 4 years ago

I had a LASIK in my early 30’s. The result was perfect and I didn’t need contact lenses or glasses anymore. It just felt sooo great. In my late 40’s, I decided to get my emerging presbyopia fixed with multifocal implants, also at EuroEyes Hamburg. Quick, easy and the result was amazing. It’s been four years know and still very happy and I don’t need reading glasses at all. Big thanks to the nice and professional EuroEyes team in Hamburg. I can only recommend!

1 Thao - a year ago

I am writing a review on behalf of a friend who I accompanied to Hamburg for an operation. Due to corona, I could not be in the waiting area and was instead recommended to take a walk. Yep, understandable.

When we arrived in Hamburg, we called to confirm the times so we could plan our schedule accordly. We advised that the operation would take about an hour but no more than 2 hours. When she arrived for her 1.30pm appointment she specified at the beginning that we needed to leave for our train at 4.30pm where I needed to be back in Berlin for a meeting and also because she was told that she could not "linger around for too long" after the surgery due to corona. So after waiting for 30 minutes (around 2pm) she followed up to see whether there was any delay since we have a train to catch. My friend was rest assured by one of the receptionists that someone would come pick her up shortly and that she would not miss her train. She waited another 20 minutes (so 50 mins altogether) until someone finally attended to her for the preoperation process (tests and measurements).

In the operation prep room, they gave her numbing drops. A couple of minutes after another patient arrived and got the same and shortly after 10 minutes another patient had the same. Both patients who came in after my friend had their operation completed before her. It was already 3pm so she spoke to the nurse as she was worried we would miss the train. The nurse said that everything will be done by 4'oclock. But another patient came after and went in for their operation, which triggered my friend to stress and cry. As a result, the nurses came to ask what was wrong. My friend explained everything and the nurse left to consult with someone and then came back and to tell my friend that the train tickets will be reimbursed and that she relaxes.

The reason why we came to Hamburg was because she scheduled the operation with Dr Lerche (two months ago) who can only perform this certain operation/technique in the Hamburg clinic. The doctor who came into the room was instead someone else. Another nurse came to put drops in her eye again but this time put it in the wrong eye... Just great.. the perfect way to make someone feel relaxed.

I just don't understand why they keep making promises. If they are going to be late say so. So we could make alternative arrangements. When I came to pick her up at 3.30pm, I was told me that it will take another 30 minutes and that they would call me. I came around 4:05pm, after taking a walk outside for the past god knows how long in the cold where everything was closed and yet she still wasn't out. At 4:20 she was out, after we had to explain the situation, they advised us that if we didn't make the train they would reimburse us. I found it absolutely contradicting when they asked her not to do sports but to somehow get herself to HBF to make it for her train in 10 minutes. I don't understand how they could put a patient through all this stress. All that aside, I am looking to somehow obtaining my friend's file in Berlin by 12pm tomorrow as promised :)

My poor friend had to experience all this unnecessary stress. I really hope that no other patient will have to go through anything even close to this experience. Please work on internal and transfer of communication!!!!!

5 Pure Duro - 3 years ago

Came here because of my very high myopia (-12 and -15) and EuroEyes provided me with the amazing solution of intraocular lenses (ICL). The service and support from all staff is exceptional, the premises very modern and comfortable. If you wish to improve your eyesight with lasik or ICL lenses, this clinic is highly trustworthy and I would recommend it 200%.

1 Regina Schulze-Boysen - 5 years ago

I almost went blind after multi focal lens operation and still have many problems almost one year later. Went specifically to Germany to have this done. Now under treatment by a specialist in Singapore who told me he would have never advised me this operation. Euro Eyes only cares about making money. Do not go there. See a specialist somewhere else

1 abosalam abosalam - 5 years ago

Ich habe sehr schlechte Erfahrung mit diesem Laser Zentrum
Nach der Operation kann ich nicht gut sehen,sie denken nur an das Geld

I have very bad experience with this laser center . After the Laser operation i cannot good see.
They just thinking about how to make money .
The doctors education level is same or less than other eye doctors .
Advice to all don't do this laser or other eyes operations just only if you need it in emergency
Best of luck

1 O D - 2 days ago

I spent 500 euros for an eye test, 300 euros for 2 nights in a hotel. traveled by car 1300 km Prague-Hamburg-Prague.
Now I've decided to have surgery. Multifocal lenses.
As a result, I have been waiting for 3 weeks for an answer to 2 letters asking me how to do the operation.
Conclusion. 1 star is too generous for these doctors.