25hours Hotel Hamburg HafenCity

5 Frank Gifford - a month ago

This is a fantastic hotel with a fantastic restaurant. The rooms are interesting with unique art. The staff are extremely courteous and helpful. The minibar is included in the price. And the location in Hafencity is perfect. This is easily one of my favorite stays anywhere in the world.

4 Fabian Stehle - 3 months ago

Honestly, I expected a little more comfort in a double bed room for 200€. Something like a sofa to relax when not laying in bed. Rest of the hotel is pretty cool. You can start your DJ career while mixing lps in an open space lounge, make cool fotos or just chill at the sauna on top. Breakfast was nice. Coffee really good.

5 Carlos Andres Richi - 2 months ago

Very nice, modern and clean hotel. Great breakfast and the room has all you need. Staff was very kind and helpful. Highly recommended!

3 Anthony Dewulf - a month ago

As a loyal Accor hotel customer, first time in a 25hours hotel. There's no online check-in. This hotel wants to sell you the idea it's for hipsters. Hipsters don't do online checkins. They obviously love waiting in line and then filling out forms on paper. Funnily enough, this hotel is full of 50 year old men having a mid-life crisis ;-). It's a very male vibe, which is a bit outdated. Playroom, Vinyl room, ... very manycavy.
Anyway, the rooms are very well designed, airco is silent and works well (was 40 degrees outside). Very well done, with plenty of clever storage space.
The restaurant (Heimat) is also excellent.
But as much as I wanted to love this hotel, the total absence of wifi in my room (and the unwillingness of staff to look into is - remember they try to act out cool)) made me rate this only 3 stars.
Checkout took 30 minutes, as the apple pcs might be hip, but or they're either horribly slow or the staff doesn't know how to deal with them.
So in short, as they're only 25% owned by Accor, they threw out everything that makes Accor hotels good (but not necessarily cool) and replaced it with a fake cool vibe (that's not very functional). At the end of the day it doesn't really deliver.
And that's a shame, because working wifi, helpful staff and a little less fakeness would make this hotel rate 5 stars. It's certainly worth your visit when you're in Hamburg. And I'm sure they will act constructively on this review, so your stay there will be great!

1 Kim Soom - 5 months ago

This hotel fails to deliver the most basic amenity. Check-in was complicated and took an ridiculous amount of time to process. They didn’t have a simple charging cable I could borrow for my phone. Late check-out was not possible. For anything else I asked the staff is completely disinterested and makes no effort into trying to see how they can help in anyway.

5 Marieke P. - 2 months ago

I had a very good stay at this industrial, trendy hotel. Well-thought roomdesign, the shower was superbe, good beds, musicboxes, free minibar en enough electric points. The breakfast was very good, reception sublime with water-refillpoint and free plastic waterbottles. You can rent a bike for only 5 euros. And last but certainly not least: top location in the middle of the harbour area, with all shops and bars within walking distance (max 30min).

5 Rudolf mes - 5 days ago

Nice modern hotel with very nice and helpful personnel and a great but busy restaurant