3 Sara Nero - 2 months ago
The room was clean with a good price. However when we arrived the kitchen smelled very bad and there was leftover foods everywhere. We didn’t want to enter the kitchen again and never used it. Also we got a little odd welcoming. When we checked in we asked for advice and recommendations around the city and the response we got from the reception was that “you can google, you have Wi-Fi in your room”. To me, that was not service minded at all and even kind of rude. If you don’t have any specific recommendations it’s easy to just say something like: “from here it’s like a 10 min walk to Altstadt which is very beautiful with a lot of stores, restaurants and cafés.” To at least we welcoming and nice.