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swapnil adokar -
3 months ago
Worst experience I had. Usually I don't write bad experience to indian restaurants but this time it was painful. We came here first time by reading reviews, we thought it will be pleasant and nice experience. But it was not the case. Since we were new to city and place, my wife asked for better parking place, the owner was not even ready to answer and said 'find it on google' and started ignoring her. Eventually google help me to find better place, thanks google for being kind. We ordered food and requested to have Dal with no spices for my daughter but again cooperation was not good. Eventually we accept what they delivered. My daughter didn't eat it. In general food was Ok, I feel overrated on Google reviews. I don't find nothing special. After finishing food, he just asked card or cash and left machine on table, thats it. No words. I feel like, he doesn't like Indian persons in his restaurant. While leaving table we saw other Indian family entering restaurant and he was without welcoming them started arguing why are you sitting here? you are not supposed to sit in restaurant, you have ordered food for take away. Which was in harsh and loud sound. However other Indian family was silently listening and talking with him. I feel very bad when we get such bad experience in Indian restaurant. I am not surprised with bad hospitality but it discourage me to try it out any new Indian restaurant.
If someone is really hungry, having Indian food cravings and no any options available then try it with courage. And expect no morals, bad hospitality. I will never ever recommend this restaurant.
Reply to Jaipur response: Situation you mentioned was not the case. My wife came, greet (Hi) with smile and asked your colleague (not you) in restaurant for parking question then he said, let me call my boss and rest is already written. So your words saying with loud and harsh is just lie. About European Indian restaurant, we know situation very well from many years and we also support with our best. We were two adults with one kid and ordered two separate dishes, what do you expect more? Like I already said, when you see Indian people around your restaurant, you make your own mindset and started behaving on it.
Apart from your restaurant, we also tried other Indian restaurant (taj tandoori) first time in offenburg and it was excellent experience and warm welcome. You can check my review there.