MY CLOUD Transit Hotel - Frankfurt am Main

5 Mary - 5 months ago

One of the best things that you can do when having a stop at Frankfurt airport is staying at MY Cloud hotel and get some rest, take shower and refresh. They also have a coffee and snacks in the lobby. The rooms are clean and quiet a wonderful place to get some sleep. The hotel is open 24/7 and you are able to reserve from 3hr to staying overnight. Totally recommend this place.

5 Swanky Christy - 5 months ago

This hotel such a life saver. I had 12 hour layover in Frankfurt on the flight from USA to Europe. And business class lounge at Lufthansa is always overcrowded and loud. So to relax and sleep I booked myself transit hotel. I managed to take shower, sleep, and also take a beautiful photos of planes take off and land because I took room with the window. I highly recommend if you are tired and sleepy to get rest and privacy. Corridors are quite and you dont hear all this airport noise. Of course it's a bit expensive since you spend few hours. i spent 7 hours and paid over 200 euro. But my personal comfort more important! After that I was so relaxed and ready to continue my journey!

5 Gisanne Melo - 2 weeks ago

I needed the time at the hotel to recover from the stress of the airport and the room was so cozy and tidy. It was very comforting, thanks to it I managed to have a great night's rest and calm down for another day at the airport. The staff are friendly and caring!

5 Patty Battle - 3 months ago

The perfect spot when you have a long layover! Tiny room, but super comfortable. It had everything we needed to catch several hours of sleep and a shower, before our next flight. Thank you.

1 Jonathon - 2 months ago

I booked a room from 300pm 8/12 to 10am 8/13. My check-in process was easy and seamless.

However, I had a serious privacy and security violation at 900am 8/13. While I was still in the room, a fellow guest opened my door with his key card. I immediately alerted the front desk. I was told that this was impossible. I was forced to retrieve the guest that opened my room in order to collaborate my situation. I was then told that this was "normally impossible".

I was not offered any valid compensation, nor even an apology. I was told that there was no manager on duty that could help me. I was at first told that it was impossible and I was mistake, and then told that it was an impossible mistake. I was made to feel that I was in the wrong,

I paid over 300 USD for the one night in the room.

The workers at the front desk were Murat, Nikolas, and Lee.

5 Rosa Alterio - 4 days ago

I missed my flight and was upset about it because I was missing my birthday celebration at home. The reception staff, Raehyun, Nicolas, and Andres, were very understanding, helpful, and nice! Great staff, customer service, and comfortable accommodation!

4 Ale - 4 weeks ago

Nice and clean, but very expensive. And be prepared to walk and go through some airport security depending on which terminal you have landed. Staff is super nice.