3 Michael Chan - 3 weeks ago
Situated just a stone's throw away from one of the most popular tourist attractions, i.e. Dom-Romer-Quartier in Frankfurt, this Japanese-French style cafe is a perfect put stop for visitors.
The cakes and pastries here are good and they are one of my go-to places for birthday cakes. The beverage offered here is pretty average though people would expect better matcha drinks due to their Japanese name.
The interior decoration and ambience are great that give you a homey feel (Western style).
Apart from cakes and pastries, they also serve other light Japanese foods like sushi and ramen though most people who come here seemed to be for the former.
However, it is sad to note that they could be falling victim of their success. Their prices are on the high side comparing with similar cafes around the city, so the CP ratio is low. I found the quality of their tea ware set was deteriorating. The spoon and fork I was given in my last visit had lost their lustre probably due to long usage. This was off-putting and I'd have preferred they gave me single-use plastic or wooden ones.
I've read quite a few complaints about their bad services. Customers have to order and pay for their foods and drinks at the counter where there seems to be only 1 staff taking orders and receiving payments while the others preparing the beverages and foods. You can imagine that staff will be under a lot of stress when there is a long queue during busy hours.
I hope they will do something to upkeep their quality though business still seems to be flourishing for them especially tourists are coming back post COVID era. I don't mind paying a premium for quality.
