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Edit Okenwa -
2 years ago
Avoid this hotel if it’s possible!!!!
We were attending on a wedding, which took place in this hotel, therefore we booked a room in it too. The ceremony started at 3pm, therefore we arrived just after noon. But as the check in is officially from 3pm, we had to pay extra 30 EUR, as for early check in! They knew we are one of the guests for the wedding and they didn’t help us having an early check in for free of charge.
Then next day, when we check out, they added 28 EUR for breakfastu0026Wlan! Who pays in 2020 extra money for WiFi??????? And we haven’t even had breakfast, as we woke up at 10am after the party, and breakfast finishes by 10am, so we paid for nothing!
And the lady at the reception is super rude! She hung the phone on us when we called before our arrival and she did exactly the same thing with some others on the phone while we were checking in!
And the room design is terrible! The pictures which are on booking.com and on their website, just simply had nothing to do with reality! And when we asked for a different room, they claims that they are fully booked!