Holiday Inn Essen - City Centre, an IHG Hotel

0 Tom8812 - 6 months ago

My wife and I tested positive near the beginning of our stay. We had to stay at the hotel for 1.5 weeks. The hotel staff was very thoughtful to bring us a big breakfast each morning even remembering to check on us when we forgot to order. Front desk assisted with translation for take out restaurant orders. Although it was not fun to be stuck in the room, we were well cared for. Thank you to all the people who assisted us in room 323!!

5 Jeroen Klitsie - a month ago

Proper room, good bed, friendly staff, excellent bar tender and fantastic breakfast on a central location. Just like many other things in this part of Germany it could use an upgrade but the locals spend their money on nice electric Audis and MBs instead ????

5 Zaid Hamamah - 4 months ago

Very good hotel for a work trip, service and location are perfect. I think the price is a little bit high though comparing with others. 50 to 60 Euro per night would be the best price

5 Kyle - 10 months ago

Although, as noted by many, the rooms are not appealing to the eye because of the dated look, the hotel is kept very clean. I personally stayed in the suite which includes a kitchenette area that has a sink, microwave, dish/cutlery set, larger pullout trash, and the typical small fridge. Also included is a large desk area, a sofa bed, a separate bedroom with a very large bed that is comfortable. The room, however, does lack a safe to secure your items. There are two air conditioning units but with my stay being in winter, I cannot speak on them but heating works really well. Unlike a lot of other hotels, windows not only tilt open but up fully which is a bonus. Lastly, for the room, water pressure is really good and no issues of running out of hot water.

Moving on past just the room, reception is very welcoming and seem to genuinely care about taking care of their guests. The optional breakfast has more options than the typical hotel spread of meat, bread, and cheese. In addition to this, you have the option to make your own waffles, there was bacon, sausage, scrambled/boiled/eggs over easy, fruit, 3 types of yogurt, nice selection of jam, 3 types of honey, 6 types of cereal I recall, among other items not mentioned. Lastly, the location is great with lots of restaurant options in the area and the mall right across the street. As I write this review, I have been staying here now for 7 days and have another 14 to go and will update the review if necessary.

Update: the rest of our 14 days was a pleasant experience and I definitely recommend others to stay here.

2 Anthea Metcalf - 6 months ago

Positives: comfy beds, clean and large.

Negatives: Found it to be noisy, because the doors on a a swing lock doors so doors banging endlessly through the night. No notice for when you want the room cleaned so we had the cleaners knocking on the door every 10 mins from early in the morning. We were on the 2nd floor and were directly above the entrance of the hotel, so anyone smoking a cigarette, their smoke came into our room. As there was no ventilation, we had to keep our windows open.

5 Elena Bosalygo - 4 months ago

Room is big and comfortable, breakfast is tasty. DISADVANT: very soft pillows, very soft matrass, no shower cap, too narrow exit from parking.

2 Cyrille HUGUES - a year ago

The room is soooo expensive. Better value hotels nearby.
The room is clean and spacious, but the extra space is not used for anything, and it looks a bit old. The staff is nice and helpful.