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Ilva Toska -
3 years ago
If it were possible, I'd rate the restaurant and the experience in general 0/5. We were there twice, once to eat and once to get some drinks. The food is terrible. Not even close to actual Italian dishes. My pizza tasted like cardboard. There are better restaurants in Erfurt. The service is even worse. The waiters are very rude and impolite. We went there today and my friend ordered a milkshake, whereas I hadn't recieved the correct menu yet, so I had to wait to order. In about 10 minutes the waiter came back, so I got to order and got my order 5-10 minutes later. My friend had yet to recieve her milkshake. My "iced tea" came in an unwashed glass and it contained 25% "Lipton Iced Tea- Peach" and 75% water (and half a slice of orange)- so basically a barely flavoured water. Cut to at the very least 30 Minutes later, my friend had yet to recieve her milkshake (even though we clearly saw people coming in later than us and recieve their orders in a few minutes), so we decided to just pay for "iced tea" and leave. We had to tell the waiters thrice that we wanted to pay, so an axtra 10 minutes of waiting time and when our waiter finally came to us he said: "you had ordered a milkshake and an iced tea" so I told him that despite the almost 50 Minute wait her milkshake never came to our table. The guy got angry and started explaining us as to how busy the place was, so the milkshake would take some time. Again, we are not blind, we saw people getting their milkshakes and whatever else they ordered in a matter of minutes. Hence why my friend said that we'd waited long enough already, so we'd like to pay and leave. Then the waiter found it okay to "ban" us from the restaurant and to go to MC Donald's, because we were not cut for the restaurant. This whole thing happened outside, where the table next to us got to hear everything (her iced coffee didn't look so good either, way too thin of a consistency- so probably diluted with water as well). Well, I would like to say that the MC Donald's milkshakes cost a fraction of the price, are prepared within 2-3 Minutes AND taste better that whatever this restaurant has to offer. Won't be setting foot there again and wouldn't recomend anyone to go there.