Kiehl's since 1851

1 Pippa Kulig - 2 years ago

Living on the countryside in another country I was pretty hyped about treating myself with some nice products for my birthday. I had heard wonderful things about service in Kiehl’s stores , and was hoping for some help/advice to pick up some new products. After about 10 min of waiting for some help (granted it’s not that long) but seeing someone that came after me being attended to while I was just standing there , I resolved myself on picking a couple of “cult” products that I guessed if not perfect for me would not do too much wrong.
Spending close to a 100€ in the shop was quite surprised to only get two testers compared to the five that I usually get when I order online , and seeing a customer after me get 3 after buying a lip balm for 10€ .
I would have let everything slide if I would have gotten just a smile from the seller. Was very disappointed here , love the brand , hated this shopping experience.

5 Christian Sassin - 2 years ago

Friendly, competent and helpful staff.

2 Rudaba Hasnat - 3 years ago

Two star only because in the end lady did my transection was very friendly and nice, Otherwise so many associate in store you can easily recognize as they wear white aprons no one greet me. No one came to help me so I ask for help from one then she said she will be back but later when one European couple came in she start saying hello to them and helping them. It’s feels so bad when discriminate customer but good end of the day I bought something not other couple. Such a small store with so many associate on friday but they welcome only white skin or Arabisch tourist. Felt like very resist store.

5 Ghizlan Bk - 9 months ago

The guy in the store was suuuuper friendly and helpful!

5 Robert Kawka - 3 years ago

Amazing cosmetics for man

5 Maria Rolf Nathan - 5 years ago

Excellent Service!

4 Steve Ray - 4 years ago

A good selection