Holiday Inn Express Dusseldorf - City North, an IHG Hotel

0 Pete - 4 months ago

I'd like to say thank you to the staff at reception and especially at the restaurant and of course, the cleaners team as my last reservation was spotless. We did feel welcome and the friendliness of the staff made our day more pleasant. It would be more convenient in the future if management acted upon feedback from us customers; the lack of EV chargers in the hotel garage could be easily improved. This is second year in a row when nothing was done about this; other than that all positive. Well done!

4 L D - 3 weeks ago

2 penalty points. Otherwise a 5 star stay. 1) The pillows are really bad. Hard and lumpy. And 2) some employees(?) or guests are regularly smoking in the outside section right after the reception (with the door open). This makes the lobby smell like cigarettes and also provides noise and disturbance to the guests staying on the lower floors. Especially at night. They should not allow this. Otherwise great stay. Nice and clean room, easy parking in front and excellent breakfast. Can’t go wrong!

3 Andrei-Stefan Enghis - a month ago

Good value for the services offered. The room was clean and beds comfortable. The hallway could have been cleaner (stained carpets). Breakfast was plentiful and offered a large array of choices - breads, salami, fruits, yogurts.

3 Padmini M S - 2 months ago

The location was good. It was just a few minutes walk from the S Bahn station. But the room was pretty small for 4 people. Service was good ; Breakfast had a good spread and the staff was friendly and helpful. There was a locker facility where we could leave our luggage after we checked out.

3 Julia Alex - 4 months ago

At a first glance seems to be comfortable renovated and clean hotel. But only at first.
+
Friendly service
Good breakfast
Soundproofing
Free parking is possible (if you’re lucky enough to get a parking space on premises, if not, will pay 18Eur/night for underground hotel parking)
Baby cot available upon request

-
Very dirty room - lots of dust and black hair in the bathroom
Drain didn’t work properly
Uncomfortable beds and pillows
Dirty windows
Baby cot was dirty and old

Good to stay one night, not more

3 Aitor Marston - 3 months ago

Holiday Inn is a good and quiet place to sleep over. The Temperature of the room can be easily regulated and the bed and toilet are clean and confortable to use. Regarding the breakfast, sadly there is a very few variety of food. The only Highlight is the pancake machine, which can make you any amount of pancakes in a very short period of time.
See you next time!

4 jeanette tran - 3 weeks ago

Pros: Clean and soft bed.
Cons: Curtains were a little bit dirty and the door was so hard to open.

The staff were nice and I wouldn't mind coming back but please upgrade the bathroom products and add a trash can in the bathroom.