Mercure Hotel Dortmund Centrum

5 Sean Clark - 5 months ago

Underpriced for what you get.. excellent service and friendly staff. Really a nice hotel!!! Great breakfast! I have been to hotels 3 times the price with less amenities and service. Would highly recommend!!!;;

5 Erik Hagen Nymoen - 2 months ago

The rooms were very nice and the staff was very friendly. The hotel is in a short distance of great restaurants and bars.

0 Dirk - 2 months ago

overall good experience, only two negatives:
- long check in process ( not the first time)
- bathroom needs to be refurbished

the rest, room, breakfast, location, friendlyness all top

0 P. - 2 months ago

Warm welcome and assistance during my staying. Staff very attentive and friendly.

0 R O. - a month ago

The room was not well cleaned, and it did not match the one shown in the pictures when booking.

2 Gezani Chauke - 9 months ago

Good: Location.
Bad: Everything else.

If you are not spending any time in the room and plan to have a very short night of sleep, this is your place!

The room is so bad isolated that on a Saturday night it will feel like you're sleeping next to the street. In the winter this means it will be cold, luckily you'll have a small 1 person blanket to keep you warm and if you're really lucky the heater will actually work.

The bathroom was dirty and we had a water leak coming from the toilet (pray to God that it was clean water). At least the staff is nice, or we like to think so because they barely speak any English.

If you're coming with a car, make sure to bring some water and foods. You'll be driving around the hotel a lot as their parking space is so little, you'll spend more time looking for a suitable parking spot than you'll spend time in your room (probably your car is more comfortable anyway).

Last but not least, bring some ducktape with you. The bedlight has a very annoying light coming out of it which will take you back out of your night-rest after you finally fell asleep in your tiny blanket.

Do yourself a favor, spend your money elsewhere

5 ralf sjaunja - 11 months ago

Best location in town. Our twin-room (109) was wonderful. We were not disturbed from streetnoise though 1:st floor. 20€ for parking can seem too much, but the location cost. Thick duvet and plastic cover on the matress I threw away. PS. If I had stayed in 119, same category, 2 stars had been my choise.