2 Kitt - 3 years ago
There was an electricity problem in our room which almost got me killed - the plug was on fire one evening, filled the room with smoke (the smoke detector didn't work) and it also burned my hair straightener. They did moved us to another room but no manager talked to us, or apologised for the incident which could end up very bad. They didn't sims to care so I really hope they get fixed it because it's very dangerous!
Beside that there's a huge construction site near the hotel which unfortunately was our room view - they didn't mention it which is a shame.
The location is very central and super nice, close to all the sights and museums but the maintenance was very low.
Room service was fine overall, but the cleaner kept forgetting her mops in our room and always forgot to clean or refill the coffee and tea table. The beakfast was ok but cheap with low selection of vegetables and not many choices (better go and have a fine breakfast outside).
I really believe of the potential, they can get better, but for now I can't recommend it.