1
Kwok Wen Jian -
5 months ago
I have had great experience for the past 10 badminton visits. But today's made me mad.
I have been bringing my own racket, and had no issues. But today, the staff took it, wrung it in the most aggressive manner till the handle wrap started peeling and told me i have to change it or i wouldn't be allowed to play. The grip was in good condition it was not peeling before... and who wrings it that aggressively during play? I felt like he damaged my handle :(
I had no choice but to let him change it, for 4.50. And he did a really bad job, he didnt wrap the grip over the sticky marks from the previous wrap. And now it looks really ugly :'(
To top it off, i couldnt pay by card because it was below 20 euros. And was forced to purchase a 20 euro voucher from which the 4.50 was then deducted from.