SIXT Autovermietung Berlin Tempelhof

1 Saskia Otto - 3 years ago

The guy there was arrogant and not helpful. I rented a van to do my moving and I did the reservation online. There was a mistake in the system so he told me I had to pay two additional fees in order to get the car. I asked how I could make the reservation with the total price that was shown to me when it's by their policy actually not possible. His answer was: "Well our system is not smart enough". Well that's not my problem. I asked who I could talk to because of the higher price and he said literally that the manager would not talk to me because of 12€. Btw 12€ was only one of the two extra fees that I had to pay but he just seemed to enjoy to give this arrogant answer. Either way money is money and trying to trick someone is trying to trick someone... Instead he gave me a hotline that I should call and that you have to pay as I found out later. It was very unpleasant and in the end, the van was extremely dirty, the whole floor was wet and there were trash and broken glass. I would recommend to just get europcar, maybe pay a little bit more but therefore have no problems and no hidden fees.

1 F G - 6 months ago

All my recent interactions with Sixt have been subpar.
AND they don't care if you have rented repeatedly and paid them over $7k in one year... Don't rent here.

1 Ataollah Ghavamian - 2 weeks ago

WARNING!! Do not fall into trouble!!

1 Gabe Rodriguez - 2 years ago

Was told I could come in two hours early to pick up the car. When I arrived, the manager said I would have to wait two hours because it was impossible to hand over the keys. She suggested I just go shopping for two hours and come back. Everyone there was helpless to the "letter of the law". Could do nothing to accommodate their mistake. Finally, they said they could let me take the car if they took two hours from the return time. This really was not a good start to my trip.

1 thomas kint - 4 years ago

Very bad experience. Unbelievably arrogant people, probably working on commission, desperately trying to earn as much money based on poorly developed systems to make clients anxious if they wouldn't over-ensure themselves. Moreover no service at all. Poor, sad company. Never again with Sixt, certainly not at this office. Car was ok though, but therefore I thank Opel.

1 Charlie K101 - 2 years ago

Horrible experience with sixt car hire.
It is almost impossible to call and when you do get through the agents are rude and cut in customers faces .

They also feel they can charge the client for something without informing them before so.... theft ...

Stay away !!!!

3 Mohamed Elshafie - 2 years ago

The car is so nice and the service is very good, but unfortunately the navi device that I got without an updates map, so I lost my way in the travel, and I used my mobile device to find my way.
It takes me 1h and 30 min to find my way again, so I arrived late