Park Inn by Radisson Berlin Alexanderplatz

Alexanderpl. 7, 10178 Berlin, Germany
Hotel Bar Business to business service Resort hotel Restaurant
User Reviews

4 Anna Brander - 4 months ago

Really nice hotel for staying in central Berlin. Had a room with a view of the city and it was truly an amazing view! No need to pay for any viewing places, just stay in the room! Service was good and they even helped us check in earlier when we were early. Breakfast was nice and had the restaurant had a relaxed atmosphere. Amazing coffee for breakfast!

4 Ladislav Mácha - 2 weeks ago

Accomodation for the purpose of business trip.

Room quite small, but except the fridge had everything needed. View from the room is very nice.

Breakfast above average from my perspective - plenty of possible choices.

Location very good with usage of hotel parking lot.

4 Lukas Evans - 2 months ago

First impressions were good, swift check in. Although fancy check in machines were out of room cards.
Very fast lifts, and plenty of them.
Rooms were very modern, and quite spacious. There was a small table by the window, with a view of the TV tower, which was lovely to eat a little bit of food at.
In typical German style, it was a double bed with two separate duvets.
There was a fridge, as well as wine glasses in the cupboard. Also plenty of storage space around the room.
The only give away that the hotel was built in the DDR era, was the large sprinkler on the side of a small wall in the middle of the room!
The air conditioning was very effective, which was very nice in the summer.
I'd definitely stay here again, especially for the low price I paid per night!

1 Emma - 4 months ago

The bathroom was a shock, as there is only a shower screen between you and the rest of the room. This means you can hear, smell and pretty much see everything. ????

The room was very basic, however there was a hairdryer, mini fridge and safe. It was very hot in the room with no air-conditioning, it was also stuffy.
There is no breeze from the window, due to the nature of the building. ????

The pillows are all feather and are in desperate need of changing as there is nothing to them. We were told to use more than one , but they slip about.

Our first night it was 25'c in the day so the room was hot. We couldn't sleep and couldn't turn the radiator off..(why was it even on?)
We called down to reception and they said the only option was to move room.
Someone came up with a different key and we were told to pack all of our stuff up right away as we could not leave anything behind. So at 01:30 we started packing our belongings. I had to walk with a stick so my husband moved the luggage, at one point the key stopped working and he had to go to reception and get another key.
It was really poor customer service, we just wanted to sleep after a long day traveling.

4 Brigitte Earle - 2 months ago

Excellent location, very clean tidy room. Great breakfast with plenty of choice which was frequently replenished. Service excellent. Only slight letdown was lack of tea and coffee facilities in room. Did provide kettle and few coffee and sugar sachets on request but these were not replenished daily and toiletries were minimal and not replenished. However this did not affect our stay. Daughter lives locally which was the reason for our visit. Would stay again.

1 AMIT CHATURVEDI - 3 weeks ago

I had a very disappointing stay. AC were not working throughout whole stay and the staff at reception initially just refused to help. The third last day I met a very nice man at reception and he did listen to
My request. He tried to find a room working with AC which I appreciate and in the end provided me a table fan which helped in my final stay. The experience from last boy that he is trying to help me changed my opinion otherwise when I checked in for 2 days staff just written off my request. At checkout they did give me discount but I appreciated at least if they have provided me a table fan at check in so that I can sleep. As Berlin was very hot those 2 days. Many other staff also complained in the lift. But simply writing off customer request is not very appreciable. I was pleased with help of last reception staff who at least tried. And than eventually provided me a table fan which helped. But at the time of check in and asking for help
From
Multiple people they just ignored. What annoyed me the most is some people said to me they have table fan which I didn’t have. I thought because I was staying alone they didn’t more or less care which is not very good service. Sorry I will now never ever stay there. Thanks

5 Robert Clason - a month ago

The entire experience has been fantastic; from the location of the hotel and the view from the room. Room was well maintained and serviced. Breakfast available on the floor floor; didnt have to go to another location within the hotel. Many POI are in a fair walking distance or short taxi ride away. Would definitely return for my next visit in Berlin

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