Lagoa Yoga

1 Ирина Савицкая - 3 months ago

Worst service ever! I'm pregnant and chose this club because they had Prenatal Yoga classes 5 times a week. I came to the club and signed up for a 4 month membership (they had a summer price of 99 euros for the whole period). I was told that these classes are new and if there are less than 3 people registered for the class, the class will be cancelled. Because of this rule, before signing the contract, I asked the girl at the front desk if there was any chance that this “Prenatal yoga” classes would be canceled at all, and I was told that it was not possible. So in a month I was only able to visit two classes (most classes were canceled) and recently this “Prenatal yoga” was canceled at all. So I called to the club, explained the whole situation and asked for my money back. But the owner said that he does not care and will not return my money. And this whole story is not about money, it’s about responsibility, which he did not want to take. His employee made a mistake and gave me the wrong information and I wasted a month waiting for the classes but nobody really care.
They don't care about customers, they only care about money and themselves. They believe that they have lost one "small" person - their client, but they lose much more - the club's reputation and good karma, which, unfortunately, mean nothing to these people.

5 ezgi KARADENIZ SOYLEYEN - 6 months ago

quite and clean. Nicely decorated. Yoga instructor was soo helpful and friendly. I will definately be visiting again when im in Berlin next time!

5 Monika Nagay-Marletti - 3 years ago

Very beautiful an peaceful yoga studio with amazing and kind stuff. Lots of space and nice atmosphere! :)

5 Or Kalish - 3 years ago

Wow, this studio is just great! Since my girlfriend is there she is so happy about it.
The Team is so nice, smiling and sharing calm vibes! 100% recommend!!!

5 or kalish - 3 years ago

Since I live in Berlin I tried few times Yoga. Something about this studio is just so friendly and welcoming that you Do feel so fast at home.
Selina gave me a small tour and I even got a Tee, could not ask for more than that.
Price wise, quite fair, include machines and Sauna, lovely.
Again, the team is just great!
Thanks Lagoa, we see us very soon again!????❤️????

5 Isabella F Thermes - a year ago

I've been training at Lagoa since 2018. It's a welcoming, warm and energetic place with possibly the best teachers one could hope to find. As they say in marketing, Lagoa delivers and not just training but a whole experience. My recommendation is to drop by and try for yourself.

1 Jázmin Kovács - 2 years ago

Communication is horrible. They claim that their email address is not working. In my opinion every business should have an email address especially during times when people were supposed to stay at home. They provide a few hours when you can call, but usually they don't pick up. One woman claimed that I call too often, so she ignored my calls (I only called, because they were not willing to help me or provide valid information). They promise everything and they don't deliver. They said we are going to get a compensation for the two months they were closed. I received NOTHING.

The only helpful lady was Irene, Thank you!

I would like the LAGOA YOGA GmbH. to refund the month March and April for me. I paid for a service which they were unable to provide.