2 Yashna Nanwani - 5 days ago
I'll start with the positives, for a short stay, the beds are comfortable, the amenities are clean and the location is very close to a train station with connections to the city centre and major train stations. However, the hotel booking posting is very misleading - the entrance looks like a big glass door with lights and gives the impression that the reception would be right there and there is no indication at any point that this was not the case, and all there is to show the hotel is there is a small metal plaque and a sign saying HOTEL. There are no pictures of the actual entrance for the hotel or any indication that the hotel was on the second floor of what looks like a residential building (no lift is available). On top of this, prior to arriving, the hotel did not contact us to let us know how to enter the building, so we were left for minutes trying to enter the building by clicking multiple buttons on the intercom, until another guest was able to let us in. Again, no signs inside the building directing where to go, and the building looks like it is not maintained very well and quite unclean. When we get to the second floor, we find the entrance and the receptionist was friendly and showed us to the room very quickly. The room was similar to what is in the pictures and is dated, the toilet has a dated pump flush and very loud. There was a small sofa in the room that had multiple stains and looked like it has seen some wear and we avoided sitting on it. The receptionist never explained how we would actually get into the building so when we returned back to the hotel in the evening we spent another few minutes clicking buttons on the intercom and trying to use the keys we were given until another guest was able to let us in, this would have been a major problem if the guest did not show up as there was no hotel staff available at the time. In fact, apart from that first afternoon, we did not see any receptionist staff during our 2-night stay. The Wifi is basically non-existent so keep this in mind if you will rely on this, luckily we did not need it and didn't really try to use it, but when we did look out of curiosity, it did not seem like there were any available, and I do not recall being given any passwords or Wifi details. During one of the mornings, we heard really loud noises of things being dragged outside, probably from residents in the building. Overall, for a short stay where you don't intend to stay in the hotel, this is a good option especially as it is a good location but don't expect too much from this "hotel"
