2 James - a month ago
I've been going to this gym for years now. I would say the facilities are okay. It's supposed to be a premium gym and I pay a premium price for it but the service is pretty average. The staff are mostly pretty friendly
It get's the job done but there are problems:
- It is unbearably hot in summer. The is no air conditioning or ventilation (despite having a drop ceiling that would allow for it) not even a fan. The only air in and out is from the windows and there are no windows in the locker rooms and bathrooms which can feel like 40 degrees a 99% humidity and also smells terrible. Some people even close the windows which I find insane. I'm from Australia, that's a hot country but I've never been in a gym as hot and uncomfortable as this one.
- A lot of the equipment is broken and never seems to get repaired. Not only the workout machines but also the lockers in the locker room.
- Despite having an English name and website, many of the staff don't speak English and the sign up process was only in German
- As well as a lack of maintenance, there is a lack of tidying and cleaning. The weights are never put back where they should be and the staff don't seem to care about that. There is also often messes that are left unclean. I have even seen the toilet covered in feces and once even covered in blood.
To summarize, it's an okay gym. It certainly doesn't compare to any other gyms I have paid less for in Australia but unfortunately the bar is pretty low in Germany and I haven't been able to find something better yet