2
Ariela Sh -
3 months ago
they did not clean our room for three days!!!
The hotel is nice, we got big room as we were triple. the breakfast is rich, but expensive 20euro per person. but it was worth it. One big thing was not OK: they did not clean our room for 3 days!! we came after long day outside, wanting to take a shower, no towels, when we ask to get some they told us we should go down to the reception to take as there is only one person over there and they cannot come to us.. no toilet paper, no shampoo, the room was messy, and with COVID now rising up again, not to clean the room is very bad!
we felt they didn't care, on day 3 we just took all garbage outside the room and the used towels.. .by ourselves... this is not good cleaning service. I am really disappointed from this. only on day 4 after yelling on them they did a "favor" and send us hose keeping woman that was very angry she has to do that!!! this is really upsetting!!!