1 Uzeyir Yenilmez - 5 months ago
hi, I booked the room expected the standards of the room worth for the money, but they gave me hostel room that very poor stands, no private shower, no sound isolation. When I requested to cancel and refund, they told me wait next day, I was pushed to stay one day, and a day after they told me to contact with manager, as a result I was told to not to given refund for the day I don’t stay, now they push me to stay another room demanding me to pay extra €10, I have no option, so I prefer to stay what they offer and I don’t want to give €10 more , they are using Ukraine war as opportunities to get money for hostel rooms that doesn’t worth that money (€100 per night) I request you to punish and disabled this Ukrain related advertising from this hotel. I don’t want other Ukrainian war victims to be disappointed.