Cafe Rodelhütte

5 Stillapatmike - 2 weeks ago

Friends of ours hired the place for a private function. We had a very pleasant time here. There were three different beers on tap including Konigs Pilsner. The staff were helpful and nice. This place has very beautiful views of the forest. This leads to a calming and relaxed atmosphere.

1 SonitaU - a year ago

We were — like others - met with a scowl and a complaint that we sat down without signing in, we went to a table at the far end of the terrace because there is a global pandemic and we were keeping distance. Most restaurants bring sign in cards to the table so as not to expose other guests by unnecessarily walking through common spaces. Here ere is a check-in spot in the middle of the terrace, which we did not see at first. There’s no indication of where to check in, as the front door is locked. Apparently, this set us off on the wrong foot with the server right away. Who made sure to angrily tell us we did not sign-in.

We were relentlessly polite and smiley to try to diffuse the already angry server. While we waited for our food, I took our puppy out to the park making a loop from the entrance to the back gate, so he could relieve himself. On my return, I walked around the fence to find a way back in because the food had come. The gate from the park to the terrace was locked, even though it is clearly there for that purpose. There is no entrance without walking back to the end of the park (about 5 minutes extra). I carried the puppy over the low fence because my family and I received food and I wanted to sit with them. The server noticed me stepping over the low fence and I was told that anyone who jumped the fence is not welcome there and that I should leave immediately, despite the fact that we dropped 40 euros on food which was just served. I get having low fence for a reason (keeping non-guests and running dogs out), but to treat paying customers like this is completely unacceptable. Sadly, my children had to rush through their food because at this point I was too uncomfortable and upset to stay, and wanted to leave as soon as possible. I had just been told I was not welcome over nothing.

There are plenty of other places to go where paying customers aren’t subjected to another person’s rage, like what my family experienced today. My advice to others looking for a peaceful place to enjoy and afternoon, run. It is not worth having the day spoiled by such a toxic human being, saying that the service was bad is a gross understatement.

Follow up: the restaurant’s response to this review is simple proof of the unnecessary rudeness I experienced. Some attempt to normalize treating paying guests like intruders “jumping” over a 30 cm fence. The owner ironically continues bully guests online for being “upset” and "hysterical" going as far to say "Bad upbringing" because they left upset for being told "you are not welcome to eat the food you ordered", for no normal reason in the world. This person has zero empathy, no one with this level of hatred towards others should be in the service industry.

So sad, let’s all hope that this beautiful space finds new ownership soon.

2 Hila Jonker - 2 years ago

We sought shelter during a thunderstorm at this establishment. When we walked in we were greated with a scrowling face and "ja" like we were bothering her at home. Even though there was only 1 table occupied inside and there was definitely a way to accommodate us, our kids and the baby inside , we could only sit outside. In the rain. After we walked out with an equally rude response she came running after explaining that they had already been fined, is it not possible then to have been polite about it in the first place? "Hello! I am sorry but we are unfortunately at capacity" rather than " Jaaaa?".

In any case I was willing to give the place another go, but then yesterday after a walk and a swim at Krumme Lanke my son had a sudden need for the toilet and ran in only to be told he needs €1, he is 8! Charging an adult, while silly, is understandable but a child in desperate need. Shame on you.

I still gave 2 stars because I didn't eat or drink anything there so can't judge them on that and probably never will.

5 Jaime González-Arintero - 6 years ago

This is one of those places that you want to recommend to everyone, but on the other hand you don't want it to become popular... so you can keep it only for yourself!
It's completely idyllic, like going back in time. One of my favorite places in Berlin!

5 Christian Sieg - 4 years ago

Love love love this little place. Great people and very pet friendly environment... Everyone had a puppy. So nice to outside and enjoy the weather and view

5 Pia Giebel - 6 years ago

Lovely people and lovely place! Feels a little like a time machine near the Grunewald's beautiful landscape!

3 Lifestyle travels - 4 years ago

Nice spot to hang out and have a beer don’t expect much from the food :/