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Anonymous A -
8 years ago
We had a very strange experience staying with 'City Room' apartments. First off, we were told one day before arriving that the apartment we had booked was no longer available due to water damage in the
apartment. Fair enough. We were offered another apartment which I had assumed was another City-Room apartment.
I only found out two days into our stay that the apartment we were staying in was not a City-Room apartment, but another company instead called Allamar apartments (allamar-apartments.de). I was surprised and upset that I was not told the truth in the beginning. And the only reason I found out was because I had emailed our contact person at City Room complaining about some things that were dirty and broken in our apartment, only for him to tell me to contact Allamar apartments! How ridiculous. Firstly, City Room was not honest with me from the beginning. And secondly, instead of solving the problem and helping us with the situation, they just transferred the responsibility over to the other company.
I definitely will not be recommending this place to anyone.