1 Bohdan - a week ago
They forced me to pay 25 euro of fine, because I forgot to take my stuff from the locker ????????????
They're amazingly not client oriented
1 Bohdan - a week ago
They forced me to pay 25 euro of fine, because I forgot to take my stuff from the locker ????????????
They're amazingly not client oriented
1 Aliyah Akbar - 5 months ago
The gym itself is nice and the staff are kind but be careful when signing up for anything and make sure to read the contract fully. During covid, I was informed I had an additional free 6 months on my contract because the gym was closed (and I had signed up for a year's membership a few months before Covid hit). This was during the second wave so naturally, I did not go to the gym and it became the last thing on my mind. I was then charged an additional 6 months and after trying to discuss my case with them I decided the best thing was to cancel my membership. However my official cancellation letter got lost meaning I had to wait an additional 3 months for my membership to end, hence me having to pay an additional 3 months of membership on top of all the other "fines". On top of that, I was sent late payment fines for months I had already paid (luckily I kept the receipt) but the staff helping me seemed just as confused as I was.
3 Nura Lo - 6 months ago
I used to really like the place and still do. It‘s spacious and has everything I need for an effective workout. The staff is friendly. Maybe a little reserved, but that’s a plus in my book. If you need help, ask.
However, more and more machines have issues (instable hometrainer, broken handles etc.) or are out of order for weeks.
While the locker room area is nice, the showers are grimey. The female only sauna could use some upkeeping, too. Please don’t blame this on the *one* cleaning lady btw. She’s doing a great job, but if you want to offer a tight curse plan mostly frequented by women, you have to make sure there‘s enough personell to clean in between when 20 women rush in and out of the changing rooms.
The state of the shower heads and mold has been an issue for a while… and yeah, like others have said, the air quality isn’t ideal. On the bright side, I do enjoy the staff‘s very diverse musical taste.
5 Eric Formato - 3 years ago
Worked out here for a month for a good rate. Staff is very nice and they have a decently wide range of classes, products, and equipment. Nothing super fancy but gets the job done and you can definitely get a good workout in. I wish the hours were longer and that people knew how to rerack their weights but not a deal breaker! I disagree with reviews saying it's dirty.
5 Elena feijoo - 7 months ago
I actually really like this gym, it's huge and takes urban sports club. The entrance is kind of terrible tho, so hard to find, and they could do a better job regulating the sauna in COVID Times, but still love it for having everything you could need to workout. Probably every machine you could imagine
5 Sevinç Durgut - 7 months ago
As an urban sports member, i am happy to use American fitness. Its very nice and clean place. Nowadays i very much like the zumba and yoga classes. Sauna area is also cool. Recommended.
5 Olga Dryn - 3 years ago
Great fitness studio located on the last floor of Karstadt shopping center. A lot of equipment, group classes and sauna make this place just perfect for those who love sport.
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