1 Bunch Little things - 3 years ago
We booked and I quote "1 extra large double bed" room with "private bathroom" and "free parking". Said check-in had to be done before 10pm so we got there around 9h20pm. Reception was closed and there was envelopes with keys and names but not ours. We phoned and had to wait for someone to bring the key. On the phone it was said that there was a problem and we would have to share the bathroom with room next door and that our price would be reduced. Our room had two single beds wide apart and when we complaint it was said we would have to ask to put them togheter. Our room was small and that is not my understanding of a extra large double bed (bed is singular). The parking was full and we had to leave the car on the street. Lift would only go up to third floor and then there was like and extension and steps and we had to carry the bags. The room was clean but we didn't get anything we paid for. When we complaint basically the conclusion was that we were not fortunate and everybody leaves happy. Well, we didn't. They did us a discount of 6.60 € and that was it.