J. Gebhardt u. U. Baumann Mega Bike

1 Karolina Wintermann - 2 years ago

Terrible customer service. We have been waiting for a bike we ordered and paid for on the online shop for almost 4 weeks now! Obviously the situation is strained due to but the shop has offer no support or assistance in tracking the bike. They don’t feel responsible at all and even hang up on us when we call to follow up. Wonder if we will ever get our bike back or at least our money!

3 Ramy Nazier - 4 years ago

So far, they are friendly. However, it would be great if they could just answer the phone. I understand that they might be busy with other customers. But the option to leave a message to call back later will be definitely appropriated.

5 Marvin - 3 years ago

Super fast shipping. Awesome shop design and a lot of steals on their website...

4 apichart yamprasert - 5 years ago

A lot of nice bicycles. They can fix or make fitting bicycle for you.

5 TOM HENNIG - a year ago

Mega!!!!

5 Ö Ö - 5 months ago

(Translated by Google) For a long time I thought about buying a bike in the "online" price range. I have not been disappointed! Setup was relatively easy. I had a "factory fault" on the bike that Megabike took care of and dealt with really quickly and in general it was also very pleasant and professional communication!
I can definitely recommend the dealer.

(Original)
Habe es mir lange überlegt ein Fahrrad in der Preisklasse „online“ zu kaufen. Ich bin nicht enttäuscht worden! Aufbau war relativ einfach. Am Fahrrad hatte ich einen „Werksfehler“ um den sich Megabike wirklich schnell gekümmert und abgewickelt hat und auch im Allgemeinen war es eine sehr angenehme und professionelle Kommunikation!
Ich kann den Händler auf jeden Fall weiterempfehlen.

2 WokeRabbit - 3 months ago

(Translated by Google) I bought a new e-bike online. Arrived quickly too. Unfortunately, the "new" bike was dirty and had a clearly visible scratch. After assembling it, we noticed that the gear shift was not adjusted at all, the chain kept jumping out. Very dissatisfied.

(Original)
Habe mir ein neues E-Bike online gekauft. Kam auch schnell an. Leider war das "neue" Fahrrad schmutzig und hatte einen gut sichtbaren Kratzer. Nach dem zusammenbauen durften wir feststellen, dass auch die Gangschaltung überhaupt nicht eingestellt war, Kette ist andauernd rausgesprungen. Sehr unzufrieden.