Hotel Stern

5 Maïwen Verhille - a month ago

No bed bugs during our 2 nights (maybe we were lucky) , it was clean, I'd recommend it

2 Ольга Ч. - 5 months ago

Only if you have no other options, then this is cheap stay for the night. Not far from Train station, near really nice park and few nice place to eat. But the rooms are really worn out, the owner blocks you from leaving comments on Booking, stains on the carpet cover, lamps near the bad almost broken, and in the morning we met one little bed bug????. But the shower room and toilet are clean and modern.

2 anthonychantelle Hollister - 6 months ago

First of all. We decided to pay extra for an upgrade room with a private bathroom. This hadn't been arranged.
And while it was rectified. It did cause inconvenience.

The reason I give 2 Star is because additionally I had requested a fan for the room before I paid. This was agreed. But also not arranged.
It seems the above 2 incidents are due to whoever I send a message to. Either failing to act. Or failing to communicate with his colleagues?
The manager offered absolutely no apology whatsoever for this.

Also the room was supposed to have a hair dryer. It did not. In fact the bathroom light did not work.

Also no TV remote.

Finally this is the only time I have ever visited a hotel without a water kettle for hot drinks in my room.
It seems if you need a warm drink you use the vending machine 3 floors below and pay 2 euro for a cappuccino for example. So despite a budget room. Expect to pay 10 euro for example for 5 drinks all day.

All in all. I feel even 2 stars is generous from me.
I give because at least my room had double glazed windows.
I tell the manager. Please show attention and due diligence

4 Nithin Pulumati - 4 months ago

Very near to the tram stop with good connection. The rooms are good and the bathroom are very clean.
Friendly staff.
And so economic for students.

1 Constantine Leon Mp. - 4 months ago

Staff is rude, rooms are not what they look like online. General hygiene was abysmal, the wifi did not work. All in all, this was NOT worth the price.

2 Imene HAKEM - a year ago

The location is good but the fact that check in closed at 10PM is not helpful. The room contained some bugs ???? and wasn’t that clean. The wall felt made by paper (I could hear the person snoring for the next room). The price is good for low budget trip

1 Ahmed Genaidy - 8 months ago

The worst experience I ever had with booking. the hotel doesn't pickup the phone or reply to booking messages. I got my train delayed and I tried to call the hotel they never pick up and it end up i didn't have place to stay this night. and after all of that they didn't give me my money back