User Reviews

5 Anggraini Utami - 5 months ago

It was my first time purchase at gucci and im so satisfied with the service! The lady who treated me was super friendly and she even remembered me because i came there on the other day just to looking around and still super nice! Highly recommended to come to this store!☺️

4 Dala Rifat - 2 years ago

This store is a part of Breuninger as I understand. The workers were friendly, I wanted to order a pair of shoes and they helped me with the order and informed me as soon as I could pick them up. One of the worker even explained mw about the history of the shoes rhat I bought, which is nice (and means that she really understood the product and not just trying to sell it).

But the store is too small for a Gucci, rhey do not have many collections (unlike the one in München), and also the experience you'll get is less than visiting the one in München where they offer you drinks and you can sit comfortably. Well, you can also do it here but normally there are people waiting on the lines that could look directly to you.

1 G - a year ago

Well… this is not Gucci its only a corner inside Breuninger. I went there for the first time called in to get some directions and the seller fidnt even know which floor the shop was on. Then i went in there to change an original Gucci product purchased from Gucci website and they were so confused they didnt know what to do. They had to call the manager, they didnt understand original Gucci online receipt. Then the nanager came in, this blonde lady- talks about this to the seller infront of me and did not even acknowledge me didnt look at me even. SO RUDE. Well easy to say that this would never happen in a real Gucci store. Long story short- dont buy from here not worth it. Use online shopping options when it comes to Gucci. Or walk across the street and go into Louis Vuitton.

1 natdee teada - 3 years ago

I don't recommend this Gucci Store. Please stay away from here. The S.A. who assist me doesn't have any idea on the items she was selling. The the other one is Rude. Besides the way they handle the items that are sold was ridiculous! One had tried to fix the small gucci marmont inside a really small box. I can't explain the hell I've experience here but I repeat don't buy expensive items here coz it is not worth it!!!!! Try going to Munich maybe you have a good luck there.

2 Julia Vivienne Loverdose - 3 years ago

This is not Gucci but a part of Breuninger. A black double-G belt is not available there, only via waiting list which is 8-12 month. If you want to get a luxury shopping experience, I'd recommend you to go to a normal Gucci shop. You won't get it here.

Shopping mall is a shopping mall, and even Gucci there isn't anything special. On the other hand if you are scared to go to a luxury shop this place could be a good start for you :) that's why it got the second star from me. There is nothing special or luxury about it, I definitely won't come back.

5 Sophie Mary - 6 months ago

(Translated by Google) I was there for shoes (loafers).
The saleswoman was very friendly, offered us something to drink straight away and explained the product in great detail. She gave far more additional information that other sellers would have omitted. I'll be back

(Original)
Ich war wegen Schuhen (Loafer) dort.
Die Verkäuferin war sehr freundlich, bot uns direkt etwas zu trinken an und erklärte das Produkt sehr detailliert. Sie gab hierzu noch weit darüber hinaus zusätzliche Infos welche anderd Verkäufer wegfallen lassen hätten. Ich komme wieder

5 L. Drews - a year ago

(Translated by Google) I have never felt so well advised as in this Gucci store. Really great and courteous employees who take a lot of time for you and also give their honest opinion. A particularly big compliment goes to Richard, I am still very satisfied with my bag!????????

(Original)
Ich habe mich noch nie so gut beraten gefühlt wie in diesem Gucci Laden. Wirklich tolle und zuvorkommende Mitarbeiter, die sich viel Zeit für einen nehmen und auch die ehrliche Meinung sagen. Ein besonders Großes Lob geht an Richard, ich bin nach wie vor sehr zufrieden mit meiner Tasche!????????

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