3
Jason Bran-Cinaed -
4 months ago
May not have been the best night to go.... (Tuesday night and it was busy)
So the food here was pretty good, but there are some real issues with the evening we had there.
* Service *
Service was far too slow throughout the night. We ordered four spritz drinks and only 3 arrived, with the fourth arriving 15mins later. It took over 20 mins for us to be able to order food, from the time we were seated. The food took well over 30 mins to arrive after we did finally order and everyone was having pasta. When it came to dessert, we ordered 4 dishes but only 3 dishes came out.
* Food *
Food was pretty good quality, but the serving sizes were very inconsistent ranging from entrée to main and everything in between. It also lacked seasoning.
The bread (which you pay for), was not exactly fresh and was far more on the hard and dry side. If I am paying for bread, then I expect it to be hot and fresh. It did come with olive oil and balsamic vinegar, however they did not provide a plate for us to actually pour out the oil and vinegar for dipping, so it was useless. (There were no bread plates either)
* Staff *
The staff were obviously under pressure and whatever was going on inside the kitchen u0026 bar was not helping. The servicing staff were.... there. They were not friendly, nor rude, they did their job. That's it.
However, when it came to paying the bill and it was clear I was not leaving any tip for the evening, the waiter became obviously annoyed! That's uncalled for and just rude.
* Overall *
I am willing to put this down as just a "bad night in the kitchen" and give this place another go. As I said, the food was good and the pizzas look and smell great! So I am happy to revisit this review after I have next eaten here.