Academy of Ballet & Dance

1 Natalie Sanseverino - 2 years ago

If I could give this dance studio 0 stars, I would. This place started off with potential although I felt the teacher was too busy to really deal with questions or giving me feedback about how my 3 year old was going in classes. My daughter was excited to attend but it quickly turned sour. The owners seemed uninterested in dealing with people and were slow to reply to emails or providing the required shoes, leotard and stockings for the lessons that I had paid for, 2-3 months in advance.They had to order her size. After repeated emails and personally asking, I finally received them only to be asked for money that I had already paid. I put it down to miscommunication between staff and lack of basic organisation. Then covid 19 hit and as the school shut down in March, nothing was communicated to parents that they needed to continue monthly payments. They offered youtube/ online classes but my daughter was uninterested. I and at least one other mother were contacted to produce a lump sum of money when the classes resumed in June as well as the regular monthly payment. The studio in turn offered extra classes per week to make up for the loss over the covid 19 period. I said I didn't have time to take my daughter there twice a week and the owner ignored this and repeated his demand for money and the offer of 'make up' classes. I asked that there be clearer communication in future which was ignored. I only continued for my daughters sake. One lesson ended with my daughter following the owner out of the building along with a couple of other girls from the class and we greeted them as per usual, the ballet teacher was unaware that they were led down by the owner and began to chastise the girls saying they should never go down alone. I promptly told her that the owner himself had brought them out. She seemed shocked and said 'oh then thats ok'. The miscommunication between staff is obvious. Ironically, in August, when the owners went on holiday they left a 15/16 year old to take the lessons (without an adult in sight) for the 3-6 year olds class. I arrived 10 minutes before the hour to pick up my daughter who was already standing outside (because of Covid 19 regulations parents could not enter the building but drop off kids to be taken upstairs by the teacher and returned by the teacher once lessons had finished). More than one of the girls were crying while they waited and the teenage 'teacher' was standing in the door way, silently observing the situation. She had no idea what to do as a little girl clung to her sobbing and looking for her mother who arrived some minutes after me. My daughter seemed ok but was standing next to her friend who was being consoled by another mother who explained that the 'teacher' had ended the class early because of not being able to find the right music. I simply assumed that the young woman had been there the whole time and later found out that she had left them there for a time all alone (!) in which a man approached the girls to play a finger counting game!!?? When I arrived the teacher was there but she didn't explain the reasons for ending the class early and only repeated that parents had been emailed to come 10 minutes before the end of the hour. I looked at my watch and it was exactly 10 minutes before the hour. I pointed this out but got no reply. The owners made a large error of judgement putting such a young girl in charge. Shortly after, my daughter started to say that she didn't want to go to the classes anymore. Because I had paid for the month, I stubbornly convinced my daughter to go a class 2 weeks later. We arrived early and waited, other parents arrived only to notice a hand written sign in the window saying the classes for August were cancelled. No other parent had received notification of this. I wrote emails to the owner who disregarded my concerns for the kids' safety when they were left outside alone to wait. He didn't acknowledge it, nor did he apologize for cancelling classes without notifying anyone. I do not recommend this dance studio to anyone.

1 Laura Strieth - 2 years ago

I had an awful experience at this dance school and would discourage any parent from sending their child here. They are unprofessional, irresponsible and show no regard for parents concerns. My daughter attended 4 classes here, during the summer months of 2020. This was during the COVID19 pandemic, and parents where told they were not allowed to go in the building. We had to drop off our kids outside and the teacher would bring them upstairs and then bring them back out at the end of class. We were told to be outside to pick the kids up 10 minutes before the class ended. On one occasion the dance school left a 16 year old girl in charge of doing the class, with no other responsible adult in the building. They left a 16 year old girl in charge of 3 and 4 year old kids, which from what I have been informed is actually not allowed by Bavarian law. The 16 year old, whose name I don't want to defame because she probably didn't know better, ended the ballet class 20 minutes earlier because she said she didn't have the right song to play at the end of the class. She then took the kids outside and left them UNATTENDED outside the building where cars and strangers pass. This too, have been informed is not allowed by Bavarian law. According to Bavarian law, you can leave young kids unattended for a short period of time in a protected, fenced and non dangerous area. They were left outside, next to a busy road and in a parking lot where cars come through very frequently. At some point the 16 year old girl came back down but according to my daughter and another child that attended that same class, they were left outside long enough for a stranger to approach them and attempt to play a game with them. I presume the stranger saw the girls crying and was trying to cheer them up. When I arrived my daughter was terrified and sobbing. Any parent would agree that this is outrageous!!! When I communicated with the owners about this incident they never even apologised, they said I should be grateful that someone was willing to teach a class in the hot weather. Myself and the other parents all paid in full for that class, so really I don't understand what we need to be grateful for, they were not doing us a favour, they were supposed to be doing their job. When I asked for evidence that this 16 year old girl was by law allowed to teach 3 and 4 year olds on her own they refused to provide evidence and told me I was bing 'frech' for even asking.

5 Andriy Zdrok - 4 years ago

The best ballett u0026 dance school in the region!!!

1 Marijana Malkoč - 5 months ago

(Translated by Google) I have a very bad experience with this ballet studio. Mr. Usenko was incredibly unfriendly, disorganized and always wanted more money from me. He even sent us reminders after my resignation, when I was personally in his office and discussed everything. As discussed and done and then reminders and even more money

(Original)
Ich habe eine sehr schlechte Erfahrung mit diesem Ballettstudio. Herr Usenko war unglaublich unfreundlich, unorganisiert und wollte immer mehr Geld von mir haben. Hat uns sogar nach meiner Kündigung noch Mahnungen geschickt, wo ich vorher persönlich bei Ihm im Büro war und alles besprochen habe. Wie besprochen so auch getan und dann trotzdem Mahnungen und nocj mehr Geld

5 Hanspeter Bisani - 6 months ago

(Translated by Google) Our daughter has been going to this dance school for 3 years. She is great fun and always happy to see her progress and occasional performances! Everyone is very friendly! Please continue!!!

(Original)
Unsere Tochter geht schon seit 3 Jahren in diese Tanzschule. Sie hat sehr viel Spaß und freut sich immer über ihre Fortschritte und gelegentlichen Auftritte! Alle sind sehr freundlich! Bitte weiter so!!!

1 Sania - 2 years ago

(Translated by Google) Unfortunately, we didn't have any good experiences there!

- after ONE trial lesson, a decision must be made to sign the contract, which includes a 3-month notice period...
In my opinion MONEY RIP because how can a 3 or 4 year old child decide so quickly whether he wants to stay there or not .... so you have to keep paying (for 3 more months) even though the child does not attend school ?!?! ?!?!.... in such cases a 4-week trial period would be an advantage!!

- the dance teacher is a bit too strict for my taste!
- doesn't listen to my questions and wanders off the conversation, that's disrespectful
- new children have to find their way to the toilet by themselves, which is not next door, this leads through 2 corridors with about 4 doors
+ the parents are allowed to go to the "locker room" to help in times of Covid
IT SHOCKS MEu003e after class, the air is ventilated, the windows in the changing room are completely opened by the dance teacher, chairs are in front of the windows and the girls change their clothes....the teacher leaves the room, I am the only adult in the room. ...suddenly one of the girls stands on the chair in front of the window and leans out.....good that I was in the room! What if no adult had been there?
VERY RESPONSIBLE OF HER !!!!

Another negative incident after such a short time!
When I picked up my daughter - tearful, scared and panicked on her face... I've never seen her like this before, at the same moment the dance teacher came up to me and quickly said as she walked by that one of the girls had a nosebleed and had to be picked up ....
I still don't know exactly what happened, I don't know how the teacher reacted at that moment, whether she was panicking herself or why it all happened... I only know that my daughter was incredibly scared from that moment on had to go there although she really likes the ballet dance itself.... something seems to have happened that shocked my child and no, my child is not sensitive and has no problems in kindergarten or similar!
NO THANK YOU!
DO NOT RECOMMEND THIS SCHOOL!

(Original)
Wir haben dort leider überhaupt keine guten Erfahrungen gemacht!

- nach EINER Schnupperstunde muss sich entschieden werden den Vertrag zu unterschreiben der eine 3 monatige Kündigungsfrist beinhaltet...
Meiner Meinung nach GELDABZOCKE denn wie kann ein 3 oder 4 jähriges Kind sich so schnell entscheiden ob es dort bleiben möchte oder nicht .... also muss weiter gezahlt werden (für 3 weitere Monate) obwohl das Kind die Schule nicht besucht ?!?!?!?!.... in solchen Fällen wäre eine zB 4 wöchige Probezeit von Vorteil!!

- die Tanzlehrerin ist für meinen Geschmack etwas zuu streng!
- hört bei Fragen meinerseits nicht zu und schweift vom Gespräch ab, das ist respektlos
- neue Kinder müssen bei ihr den Weg zur Toilette alleine finden der wohl gemerkt nicht nebenan ist, dieser führt durch 2 Flure mit ca 4 Türen
+ die Eltern dürfen in Zeiten von Covid kurz mit in die "Umkleide" zum helfen
ES SCHOCKIERT MICHu003e nach dem Unterricht wird gelüftet, die Fenster werden in der Umkleide von der Tanzlehrerin komplett geöffnet, Stühle stehen vor den Fenstern und die Mädchen ziehen sich um....die Lehrerin verlässt den Raum, ich als einzige Erwachsene im Raum....plötzlich stellt sich eines der Mädchen auf den Stuhl vor dem Fenster und neigt sich heraus.....gut das ich im Raum war ! Was wäre wenn keine Erwachsene Person dort gewesen wäre ?
SEHR UNVERANTWORTLICH VON IHR !!!!

Nach so einer kurzen Zeit noch ein negativer Vorfall!
Als ich meine Tochter abholte - weinerlich, erschrocken und panisch im Gesicht ...so habe ich sie noch nie zuvor gesehen, im selben Moment kam die Tanzlehrerin auf mich zu und sagte ganz schnell am vorbeilaufen das eines der Mädchen Nasenbluten hatte und abgeholt werden musste....
ich weiß bis heute nicht genau was passiert ist, ich weiß nicht wie die Lehrerin dort in dem Moment reagiert hat, ob sie selbst vielleicht panisch war oder warum das ganze passiert ist .... ich weiß nur das ab dem Moment meine Tochter unglaubliche Angst hatte dort hinzugehen obwohl ihr der Balletttanz an sich sehr gut gefällt.... es scheint irgendwas vorgefallen zu sein das mein Kind geschockt hat und nein mein Kind ist nicht empfindlich und hat auch im Kindergarten oder ähnliches keinerlei Probleme!
NEIN DANKE!
DIESE SCHULE IST NICHT ZU EMPFEHLEN !

5 Jun Cao - 3 years ago

(Translated by Google) All children have the opportunity twice a year to go to stage performances in ballet theater. As a result, children can not only improve their own dance technique, but also increase understanding of theater pieces. I think that's important for children to learn with fun.

(Original)
Alle Kinder haben die Gelegenheiten zwei Mal per Jahre zur Bühne-Aufführungen in Ballett-Theater zu gehen. Dadurch können Kinder nicht nur eigene Tanztechnik verbessern, sondern auch Verständnis über Theater Stücke erhöhen. Das finde ich von Bedeutung für Kinder mit Spaß zu lernen.