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Zain Hammad -
2 months ago
do not trust the other reviews, many things were bad.
1. the worst, they gave us the incorrect rooms and when we went back down to try and fix it, we were straight up told “i dont care”. this is EXTREMELY unprofessional and lousy customer service
2. anytime we plugged something in the wall the breaker flipped, they really need to fix their wiring
3. the bathrooms are extremely tiny, the provided soap and shampoo was half full (no attempt to replace from the last person) and the towels are so small you need atleast two to fully dry off
I would not recommend especially due to being told “i dont care”. never have I EVER heard someone tell their customers that they dont care they have a problem with their facilities, extremely unprofessional and honestly should be fired. we are getting a refund and a new hotel due to their incompetence.
EDIT: the wifi and ac also dosent work. what kind of 4.5 star hotel dosent have working wifi and air conditioning??? absolutely awful