H2 Hotel München Olympiapark

3 David Moore - 3 months ago

The hotel has nice compact rooms, good facilities, excellent breakfast, and seems all very good and efficient, however there were a few problems with our stay, which may be the exception rather than the rule.

First the quick check in machines didn't work (for anybody), so why the staff let us try using them for 15 minutes before we headed to the main desk I don't know. Person after person did this, just put an "out of order" note on all 3 machines if they are not working.

Second, the room was not made up, at all. Previous occupants duvets on the beds, rubbish in the bins, towels on the floor. Went to reception and they said "was I sure? the room was marked as made up". They then said they were fully booked and had no other room, so I would have to wait, but then ten minutes later gave us another room.

Third, we found hairballs and other things on the floor which indicated the room had not been cleaned very properly.

This could well be a blip, and if the cleanliness was good I would have given it 5 stars no problem, despite the earlier error, after all we all make mistakes. However given the cleaning issue in two rooms in different parts of the hotel, I give 3 stars for now. I would stay again however.

5 N JS - 3 months ago

Ideal for me. From this hotel it is a lovely walk through the Olympic park to the BMW Welt and museum.
Clean and modern.
Popular with groups so breakfast can be busy.
However nice and quiet for dinner - good pizza etc.
Good underground car park. Nearby park great for young children, play area and equipment etc.

2 stark senap - 2 months ago

It is so "industrial" and being a guest you can clearly feel that you are being processed. Hotel was so so busy, so many guests (including myself). Called reception twice from my room, nobody answered, guess they were all busy. Breakfast, food was done to basics but it was so crowded.
Yes, the subway is right in front of the hotel so going into old town is easy, bit still, it is far from "best location"

3 Iroshan Rupasinghe - 6 months ago

Very Close to the subway train station which is the best thing about the hotel, if you are willing to use public transport. Room was clean but not even water bottles are provided in the room. Breakfast is not bad but all the same every day without any changes. We had a lunch and a dinner also but the food was not that good.

1 Brandon Moss - 2 months ago

Bad experience, we checked into our hotel and the sink wasn't draining, and there wasn't any soap in our shower at all. We specifically asked for no breakfast in the morning and they still charged my entire family and REFUSED to give us our money back. The whole charge ended up to be 60+ Euros. Also the hotel is advertised as having A/C THEY DON'T HAVE A/C. The hotel has a "air recycling system" that actually doesn't cool the room down. Overall we had a very poor experience and we don't plan on coming back.

4 R R-B - 3 months ago

I stayed here two nights in July. It’s a great hotel in a great location. It had a nice bar, with a patio on the outside where I spent some time people watching. The rooms were clean, spacious and modern. The shower pressure was excellent. The WIFI worked well. The breakfast was perfect with lots of different options. The service was also excellent. The cons: the mattress is hard, the TP is ROUGH and the pillows were too soft for me. The AC is European so non existent. Overall though, and enjoyable stay was had by all in my group.

5 Katarina Pupavac - a month ago

I stayed in this place and loved it! The room was soundproof, super clean and modern. The bed was very comfy. Even though the street can be noisy, everything is fine if the window is closed (since there is an air condition, closing a window wasn't an issue).
Breakfast was great, there was basically everything for everyone's preferences ane needs. Metro stop in front of the hotel, and a walking distance to the Olympia park are a huge advantage as well.