Flix Bus

1 O Vysh - 3 months ago

terrible service! bus #20 was 40 minutes late in Kraków on July 8, 2002, then the bus was replaced by another one. In the future, after Krakow, the driver was replaced, also a delay. Everything is disorganized. The further journey is interrupted.

1 Soa Soa - a month ago

The worst bus company. Service is very poor, never customer centric. However, like all German companies: the main thing is to be big, but worse

1 黃文婷 - 3 years ago

The worst service I ever had. We bought tickets from Vienna airport to erdburg, in order to transfer to Brno then to Cesky krumlov. We waited at the bus station, we saw the bus come in front of us, the driver help other customers get off, then the driver close the door and drive away. We couldn't believe what had just happened. We were waiting in front of the driver. We had to cancelled the rest of the travels. The most rediculous thing is it says if you didn't use the ticket and had proof that you did take other transport, you can get refund of the tickets in it's website. But the truth is, the company asked us to contact other company, we did and other company said if the bus was with flixbus' s logo, then they were not the one to blame. We provided evidence that indicating we didn't use the ticket as requested in the refund page, however, we never get the refund. Please be careful with this company. Or you would lose money, time and the mood for the vacation. Take regiojet instead. We had a good time and satisfactory service with them.

1 Kaja Škof - a year ago

Absolutely advise against traveling with them - bus was 4.5 hours late, I missed my connecting transfer, and there is absolutely no way to talk to a real person in customer service. I was denied boarding a different bus going to the connecting destination even after my original bus was already more than 2 hours late. Never again.

1 YINGTING OU - 3 years ago

Terrible experience...
We bought tickets but wait for nothing.
The bus driver drove away directly without checking our confirmed tickets.
We trusted your company so we choose FlixBus; however, it turns out to be a nightmare, our trip was completely distracted. After complaining to FlixBus and ask for refund, the company keeps passing the bucks to each other and we get nothing but disappointment.
How can we ever trust FlixBus again? It’s totally unreliable.

5 Matthew Bach - 8 years ago

I took FlixBus to go to Munich from Freiburg. My choice was based on the super low price and good reviews. The booking process was painless. The bus was modern and comfortable with wireless, the driver was professional and kind, and we left/arrived on time. An added plus was the free Bretzel! I would recommend this service.

1 Janice Ikhokho - 4 years ago

Worst experience ever, I've purchased the interflix passes over a week ago and still haven't got my voucher codes activated. My travel to Europe is less than 4 days away, they keep lying to me that will get activated "tomorrow". It's like tomorrow is the magic day. But to them, tomorrow never comes. I have lost trust in this company. I'm not sure, if they even are a company, cause anytime I ask for a team lead or manager the customer service rep says that there's none. If I ask to speak to someone in the interflix department, she said they don't speak to customers. Probably they are ghosts. If I don book those buses today, then there is no guarantee that I will get the buses at all. I'm losing my money and time waiting on customer service calls for no reason. My whole vacation is ruined by choosing this service. Now I don have extra money to even book with other bus services. N my stay in Europe is only for 2 weeks. Flixbus has robbed me off my time and money and also ruined my vacation.