2
mitt smyckesskrin -
11 months ago
I visited this gym for the first time 2/11/2021 for a ”Kostenlos probetraining” (free tryout) and was met at the reception by a worker. I told her why I was there in English, whereby she replied ”Deutsch, bitte”. I then told her that I don’t speak German and she replied by sighing loudly and saying ”Great…” very sarcastically. I then said ”Kostenlos probetraining” and pointed to the screen where it said that. A man behind me then said the same thing, trying to help, whereby she understood. She then asked me to fill in my contact info om the same screen (an ipad), and when I then filled in my info she sighed loudly, like it was taking too long.
This worker was extremly rude, behaving like this just because I spoke English. Based on this experience, I cannot recommend this place to international people (nor anyone else, for that matter). I have contacted the customer service about this over a week ago, but not received any reply. The gym itself is okay, but the service doesn't make you feel welcome or want to sign up/ go back.